That's outrageous! [emoji15]

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are you able to post a picture? do you have the individual LED's? surprising that its failed already. Perhaps the best way would be to get another headlight off a wrecker/ebay...plenty around.
much cheaper too.

 

If complete replacement is indeed the case that really is crackers.

 

100% that whole headlight requires replacement. I have harassed VW Australia about the issue as mine failed at only 35000Klm. I pointed them to this site to show that it is indeed a reasonably common issue but they are adamant that it is not a common issue. The dealer here wants $2250 + to fit a new headlight with no guarantee it will not happen again! Hassled VW Au with multiple complaints about the issue and they offered to replace it for $900. Not acceptable for a vehicle of this price and they came back with $650. Still have not resolved this issue and have my RH lower DRL out. I see so many 7P Touaregs with mostly the RH Lower DRL failed, a few with the LH and some with both failed but VW
Australia will not accept that this is an issue. I now have 85,000 Klm on the clock and still not resolution I am willing to accept. It is a case of mounting class action against them if only I could garner the support of our affected Touareg owners!

 

See photos attached Singh, as far as I can tell the 'lower bar' must be a separate LED to the U shaped bar.
I will try my local dealer now that I'm back home.

 

Thats the same type of headlight on mine. And i have now seen few Touaregs around town that have the lower led bar out on one side.
Seems like a common problem, it seems to have a short life.
In fact i was looking for a way to turn the lower bar off, i think i like the look with just the top part.
Do you get an error in the mfi? Or have uou run a scan, can you share the error?
And keep us posted on the fix please

 

I really find it hard to believe that you can't replace just the LED. That's ridiculous that you have to replace the whole light.

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Totally agree, will keep you posted.

 

If the LED section is replaceable then that would mean opening up the assembly. Wouldn't that then leave it susceptible to condensation forming internally?

Might be an idea to check Ebay as I see they have whole assy's for sale for different year Tregs. I wonder if your year is listed.


.

 

I have the exact same issue just occurred in the last month Drivers side bottom LED stopped working..... I am going to purchase a scan gauge to test it..... I also would be happy to turn the bottom left LED off...this is still working.

 

Hi trhere!
How did you manage to deactivate only the bottom stripe and let working the center led strip?

 

Too many failing, something not quite right here. I haven’t seen even a single case where the upper one has failed.
I am expecting this to happen at some point, and would be keen to know if the lower can be turned off somehow

 

So, I have joined the club. The right hand light lower "eyelash" is not working. New headlight is around 650 USD, Hella substitute is a bit cheaper :-( My classmate recently replaced his Treg light because of the same problem. Seems it is quite a common issue. Volksficken.

 

The right hand DRL has partially failed on my 2015 treg.
Center part is working, the bottom edge is not.
Rang a dealer today and was told the LED not a replaceable item, so fix is a complete headlight $1400.
Seems odd that the LED has failed inside 4 years but insane that the 'fix' is complete assembly replacement.

So, I have joined the club. The right hand light lower "eyelash" is not working. New headlight is around 650 USD, Hella substitute is a bit cheaper <img src="http://www.clubtouareg.com/forums/images/smilies/icon_sad.gif" border="0" alt="" title="Sad" class="inlineimg" /> My classmate recently replaced his Treg light because of the same problem. Seems it is quite a common issue. Volksficken.

Sorry to hear that, seems most of us will face this issue in time.
Are you able to share a scan result? I’d like to figure out how it can be turned off altogether

 

Sorry to hear that, seems most of us will face this issue in time.
Are you able to share a scan result? I’d like to figure out how it can be turned off altogether

Singh, wait for a while. I have ordered VAS5054A. Have never used any scanner myself, maybe your help will be required Also, I have to study how to emulate Windows XP.

 

No probs at all Njord.

Actually today i saw a touareg pass me by which had both lashes out. I would think this person doesn’t like the eyelashes and somehow has managed to turn them off!

Now only if i run into him again and I could then ask how!

 

I just bought a 2015 Touareg from a dealer. Upon inspection, they noticed the LED DRL was out on one side and promised to order the part to fix it. I have it in writing. Since it's their cost, they will likely do it as economically as possible. Will see if it is an entirely new headlight or some other means to repair. Sorry to hear this is a common and expensive repair.

 

I had exactly the same issue just out of warranty, however I convinced the dealer to replace the whole headlight free of charge, which was kind of them, but agree with everyone’s comments they should be failing so soon. The LED’s should far outlive any incandescent light on the car. The dealer was a bit surprised the whole headlight assembly had to be replaced too!

 

Hi All, I've also had the DRL on the drivers side headlamp fail, after discussing it with Castle Hill VW Service, it was raised with VW head office who approved a goodwill warranty replacement at no charge. I did ask nicely

 

Exact same thing just popped up in my wife's 2015 model - passenger side "eyebrow" light failed. We have 56k on the clock, so out of the bumper-to-bumper warranty. Anyone had any luck getting VW to replace this based on goodwill? Seems insane that a light like this should fail at 56k and require replacement of the whole assembly to the tune of $1k+...

 

Anyone had any luck getting VW to replace this based on goodwill?

At least not in Russia. I read that even those with Kulanz enhanced guarantee are not eligible/entitled. Obviously that is mass problem and who else if not VW should be accountable for this?

 

So, I have got Chinese clone of VAS5054A scanner. The enclosed discs were useless. All archives I found in internet were corrupted. Don't ask me where I sourced ODIS S software. What next? I initiated self-diagnostic, however no errors?

 

Get a genuine VCDS from Gendan Ross-Tech VCDS :: Gendan Automotive Products

 

Same issue same side 2015 Touareg and same result from the dealer. Bloody outrageous and I am not forking out the $2250 they want. Seems to be a reasonably common problem. Sure some clever person will figure this out make themselves some money but it sure aint me - unfortunately!

 

That's a complete HID headlight and motor aiming assembly. Hence the price, with the projector lens.

Touaregs aren't VW's, they are Porsche's with Porsche price tags for parts. They've always been expensive to maintain, it a Luxury premium SUV, so why are you surprised?

 

Agree, the led failing in such a short span is an issue.
One can turn off the annoying warning to start off with by using vcds and also turn off the other led and have fogs or headlights as drl. This of course doesn’t fix the issue.

I wouldn’t pay that much either to replace, so getting hands on a used one from a wrecker/car yard is the way to go

 

Could this issue be a manufacturing fault, that has been fixed on later model Touaregs?

Most of the people reporting issues look like theirs are either 2014 or 2015 models, with the one exception being 2016 (which could be an MY16 built in 2015).

Mine has a build of mid-Oct 2015 (ie MY16) and luckily does not have the failed LED issue that others have reported.

Can people with LED's who have the issue confirm the build dates of their Touaregs?

It would go great to determine if this is specific to vehicles that rolled off the production line during a specific period, that was resolved for later cars.

 

Mine was built 4th quarter 2014 MY15 and has sam issue, same side.

 

Mine is a 2015 with a build date November 2014. RH Lower DRL LED fail.

 

Same, 2015 model year, built in Nov 2014.

 

Mine is my15, all led’s working well so far

 

My RH light also failed recently, been back to the dealer and was quoted $1500 for the light plus $200 labour ($1700 in total).
Dealer has now spoken to VW and have now been offered a 60% discount off the part ($600) plus the $200 labour charge ($800 in total).
I have a MY 15 (built Oct 14), the dealer said the part number has changed from the original which he seems to think is due to an improvement in the LED design as they are aware of this is a problem and being common fault, two other Touareg's were in the shop with the same problem while I was there!
Not sure if I want to part with $800 just so the daytime light works!

 

I would try and obtain the part number for the replacement.

The service adviser or parts department should be able to quote the part number.

Would be interesting in comparing it to your older one as well as others experiencing the same problem.

 

I would push for no cost replacement under the consumer laws in Australia.

It should be covered under "reasonable durability" under the Australian consumer law.

The following was the extract from the "AutoExpert.com.au" web site:

"THE BASICS: YOUR RIGHTS AND REASONABLE DURABILITY

It is illegal for a dealer to brush you off onto the manufacturer. They are specifically not allowed to fob you off in this way. Holden should take urgent action to educate its arsehole dealer network, in my view. Especially as Holden is under the ACCC’s microscope following its own illegal consumer conduct.

There is a legislated consumer guarantee for Reasonable Durability under Australian Consumer Law. This means that, regardless of the warranty status, goods and services are required to meet the durability expectations of a reasonable consumer.

I’m no lawyer but I am certain a reasonable person would expect a properly maintained car to last more than 49,000 kilometres. So it seems to me there are excellent grounds for a successful claim here."

The above is available from the following link:

https://autoexpert.com.au/posts/how-to-fight-a-carmaker-and-win

PS. He has lots more posts, and also has a good youtube channel.