Club Touareg Forum banner
6,901 - 6,920 of 13,153 Posts
Factory warranty covered the first 4 or 5 repairs. Then I had one comped for $0, another one comped except for $100 and most recently a $90 diagnostic charge which I paid, reluctantly, because I chose to do nothing and run with the light on waiting for this legal issue to resolve. So, no, I have not had reason to use the warranty.
Sorry, but I'm still confused...irrespective of this whole mess, you bought the Platinum warranty (ideally near the end of your factory warranty) up front, paying thousands of dollars, because it covers most all future repairs - including diagnostic work - so you don't have to worry about those cost when things go bump in the night, right?

In a weird way you want repairs to justify the up front expense...
It's like insurance. It's a waste of money if you never have to use it. ?

I'm only $380 out of pocket for repairs on my T2 with 94k on the clock. My extended warranty ran out about two years ago. I didn't get my money's worth out of that either, so I didn't buy the Platinum aftermarket warranty.

That is perhaps the part I'm most displeased about - financially speaking, the offer for buyback + settlement will be too good to pass up, even if it's barely above September 2015 NADA. But this vehicle has been one of, if not the best and most reliable, dependable and fun vehicles I've ever owned. And we're car payment free.

Long ago in this thread I said I'd never let them take it, but that was before I saw what they could offer. I suppose I'll still wait to see what the final details are and drag my feet for as long as I can after that....
 
  • Like
Reactions: Mythdoc
For you 2.0 TDI folks lurking here.
I finally spoke with someone this morning that was knowledgeable.
She told me that the 10 days from green check mark for the offer email/letter is now up to four to six weeks.
My green check marks were two weeks ago so she said probably two more weeks for me since my paperwork was "uploaded" within two days of the system being turned on.
She also said they are processing based on when the documents were initially uploaded/received.

She warned me to be sure to send back all seven pages of the offer document and not just the two signature pages as some are experiencing delays due to only sending back the two pages. Sending them back via upload electronically is faster as they are working from when documents are received.
 
It's like insurance. It's a waste of money if you never have to use it. ?

I'm only $380 out of pocket for repairs on my T2 with 94k on the clock. My extended warranty ran out about two years ago. I didn't get my money's worth out of that either, so I didn't buy the Platinum aftermarket warranty.

That is perhaps the part I'm most displeased about - financially speaking, the offer for buyback + settlement will be too good to pass up, even if it's barely above September 2015 NADA. But this vehicle has been one of, if not the best and most reliable, dependable and fun vehicles I've ever owned. And we're car payment free.

Long ago in this thread I said I'd never let them take it, but that was before I saw what they could offer. I suppose I'll still wait to see what the final details are and drag my feet for as long as I can after that....
Yes, it is insurance. With my post factory warranty work (probably in the $5-6K range), it was the good decision. Also, like insurance, it would have been fine if I never needed it, but glad I made the investment.

Interesting to learn there could be some renumerartion for the unused portion of the warranty as of 9/15.

And like you, my T2 is paid for, and has been perfect tool for the job. I want to keep it. But if we have no choice, we'll have to see what the deal looks like.
 
That is perhaps the part I'm most displeased about - financially speaking, the offer for buyback + settlement will be too good to pass up, even if it's barely above September 2015 NADA.
I dunno. The settlement you're getting either way, so it drops out of the equation. As for the buyback, the Sep 2015 NADA value on my 2014 TDI is about $7000 higher than what I paid for the vehicle used. But...

I paid about $3000 in sales tax and registration fees (California taxes used vehicle sales).
I would pay about $3000 in sales tax and registration fees on a replacement vehicle of equal value.

So on the face of it, it looks like accepting a buyback would put $1k in my pocket. But you have to factor in taxes for the higher basis - basically I would have "sold" my vehicle for $7000 more than I paid for it, and will be taxed on that amount as profit. For me that works out to about $2k in Federal taxes and $650 in California taxes. And now I'm in the hole $1650. I suppose these taxes could be avoided if VW treated it as a trade-in, but that would necessitate the replacement vehicle be a VW. I wasn't really interested in the gasser Touaregs. Maybe if they still sold the hybrid and there was a plug-in option...

The tax story is worse if you leased. The full amount of any compensation you receive would be taxable because you have no basis in a leased car.

What VW drivers should know about the giant emissions settlement - SFGate

Even if the fix causes a 15% hit to MPG (I'm averaging 27.6 so say it drops to 23.5), at 12k miles per year that's 76 extra gallons per year. Diesel costs about $2.30/gal here, so a castrated TDI would cost me $175/yr more in fuel costs. It would take more than 9 years for the additional fuel cost to match the extra taxes I'd have to pay if I accepted a buyback.
 
Well, also, if I don't use it, I qualify for a refund, as I understand the terms. I bought it up front based in large part from reading comments while lurking on this board. Haven't had anything to spend it on except for the two emissions issues which I had a case to get comped. Been keeping it in my back pocket. Maybe not the best reasoning, draw your own conclusions.
Be cautious here...I purchased Platinum warranty, at 9999 miles (pivot point I selected 10 yr, good to 109999)....traded in vehicle at 36000 miles, so never touched the warranty.

Was surprised how much the unused policy was devalued....those details lurk in some extended warranty thread, well ahead of page 695....IIRC, a two grand policy was refunded at 1500....oh well.
 
Be cautious here...I purchased Platinum warranty, at 9999 miles (pivot point I selected 10 yr, good to 109999)....traded in vehicle at 36000 miles, so never touched the warranty.

Was surprised how much the unused policy was devalued....those details lurk in some extended warranty thread, well ahead of page 695....IIRC, a two grand policy was refunded at 1500....oh well.

The refund is based on time in addition to miles, right? The fact you had to pay $500 for peace of mind, is not a bad thing. You traded-up early.
 
And like you, my T2 is paid for, and has been perfect tool for the job. I want to keep it. But if we have no choice, we'll have to see what the deal looks like.

I want to keep mine. Almost flawless at over 94k. The issue with a buyout is what do I get into next? I don't think a buyout and/or fix is going to be immediate, anyway. Months into next year at the earliest for either. Will use the time wisely. Also think VW will reach out to its customers -- at least salespeople.
 
  • Like
Reactions: lml999
How did VW think it would pay for this when they're inevitably busted after years of cheating?
I don't disagree with that logic, but based on precedent I don't think anyone, including Volkswagen, expected fines and buybacks that were exponentially larger than anything to have ever occurred in the automotive industry.
 
For you 2.0 TDI folks lurking here.
I finally spoke with someone this morning that was knowledgeable.
She told me that the 10 days from green check mark for the offer email/letter is now up to four to six weeks.
My green check marks were two weeks ago so she said probably two more weeks for me since my paperwork was "uploaded" within two days of the system being turned on.
She also said they are processing based on when the documents were initially uploaded/received.

She warned me to be sure to send back all seven pages of the offer document and not just the two signature pages as some are experiencing delays due to only sending back the two pages. Sending them back via upload electronically is faster as they are working from when documents are received.
Yes - spoke to a liaison the day I received my offer letter (Thursday) with notarized page. Uploaded everything into the portal - likely another 10 days from the upload date.

All pages were sent.

Now, we wait again.
 
Take a breath first

This is not a done deal by any means. Let's not lose sight of two things:

One, this is leaked info, not an announcement. So it's likely that the details of the fix are incomplete or not even correct.

"Under an accord with the EPA and California’s Air Resources Board, Volkswagen would get the go-ahead to fix some 60,000 vehicles and offer to repurchase about 19,000 older models that would be too complex to repair, said the people, who asked not to be identified because the talks are confidential. The recall plans involve a simple software update, and avoiding a full buyback of all the cars would save the company about $4 billion, the people said."

Two, no settlement has even been discussed yet in court, let alone approved, and any agreement must have the support of the owners group which so far seems to be taking the position that they won't accept a deal without a buyout option. If the deal isn't compelling to owners, the required number of people won't voluntarily get the fix and VW would likely have to pay significant penalties as with the 2.0s.

"The court handling the case hasn’t approved a deal, so changes could still be made. Volkswagen also doesn’t have an agreement with the owners of the 3.0-liter cars who have sued the company or with the Federal Trade Commission, which filed a lawsuit against the company for false advertising. Both the steering group for the car owners and the FTC are demanding that Volkswagen offer to buy back all of the tainted vehicles, which the carmaker is seeking to avoid, the people said."

http://www.autonews.com/article/201...M11/161119917/vw-u-s-reach-deal-on-audi-developed-3-0-liter-diesels-report-says
I have to convince myself to take a breath and wait.

Most of these leaks are designed to gauge reaction. In this case it has been raised up the pole and came back with a lot of holes in it. I am equally sure the Judge will have plenty to say in due time when he hears everything.

On a personal level it looks like my 2010, which was number 225 off the line, probably will qualify as one of the older T-regs and can not be fixed. I've already spent enough time and money fixing the mistakes as it is. Provide me with a fair amount of money in buy back and compensation for cheating and I will clean it up good before it gets turned in. Will I get another VAG vehicle? That all depends on how much they want returning customers.
 
Originally Posted by todcp View Post
For you 2.0 TDI folks lurking here.
I finally spoke with someone this morning that was knowledgeable.
She told me that the 10 days from green check mark for the offer email/letter is now up to four to six weeks.
My green check marks were two weeks ago so she said probably two more weeks for me since my paperwork was "uploaded" within two days of the system being turned on.
She also said they are processing based on when the documents were initially uploaded/received.

She warned me to be sure to send back all seven pages of the offer document and not just the two signature pages as some are experiencing delays due to only sending back the two pages. Sending them back via upload electronically is faster as they are working from when documents are received.
Yes - spoke to a liaison the day I received my offer letter (Thursday) with notarized page. Uploaded everything into the portal - likely another 10 days from the upload date.

All pages were sent.

Now, we wait again.

I need some clarification! I also have a 2012 Golf TDI that I registered online for the Buyback in August. Is there additional paperwork necessary to move forward? Thanks in advance
 
The refund is based on time in addition to miles, right? The fact you had to pay $500 for peace of mind, is not a bad thing. You traded-up early.
Put that way, yes. By signing up at 9999 it appears that the 36000 mile factory warranty is superseded at that point...so the platinum is in effect, hence the reason for the depreciated value during the time when I assumed I was still covered by the 36/36000 warranty. Who knows. It was a year ago: I had figured I'd get a full refund until I didn't.
 
The potential penalties for deliberately cheating emissions tests have been clearly spelled out in writing for years. Anyone can access them online. EPA/CARB didn't pull the penalties out of thin air just for VW. VW gambled it wouldn't get caught and that if it did they'd get a slap on the wrist for a technical violation, pay a nominal fine, and move on.

To make it much worse, VW apparently had no grasp of US consumer fraud protection laws which are much stronger than in say Europe. Enter all the class actions and Judge Breyer.
 
Put that way, yes. By signing up at 9999 it appears that the 36000 mile factory warranty is superseded at that point...so the platinum is in effect, hence the reason for the depreciated value during the time when I assumed I was still covered by the 36/36000 warranty. Who knows. It was a year ago: I had figured I'd get a full refund until I didn't.


Well, the only advantage of buying the warranty early or when you buy new, is the lower cost. That, and planning to keep it long-term. Bought the same warranty from the same dealer when I bought new...VW of Franklin, Wis. :)
 
Put that way, yes. By signing up at 9999 it appears that the 36000 mile factory warranty is superseded at that point...so the platinum is in effect, hence the reason for the depreciated value during the time when I assumed I was still covered by the 36/36000 warranty. Who knows. It was a year ago: I had figured I'd get a full refund until I didn't.
Platinum warranty is added on to factory warranty. You got a discounted price buying it early.
 
6,901 - 6,920 of 13,153 Posts