That sounds too good to be true.

It be nice to take this grenade worry off the list.

 

That sounds too good to be true. It be nice to take this grenade worry off the list.

I'm not so sure. I think it's VW drawing the line at 120k miles and the letter doesn't say that they will cover the entire cost associated with an HPFP failure. Just the HPFP. The a days of VW's goodwill repair of HPFP regardless of mileage are over.
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Got one for my 2011 Jetta... Haven't received one for the T'reg yet.

 

Got a letter today from VW that they are extending the warranty of the HPFP to 10 years/120,000 miles. I'll scan and post the letter some time soon.

+1

 

what BMW did years ago. I think they're being pressured by NHTSA

 

I think I would fall off my perch if we got such a letter in oz.

 

I own both a 09 JSW TDI and a Treg 2012 and haven't heard anything yet.

 

Maybe my platinum warrantee will kick in?

So, is filling with gas the big culprit here?

 

Well that will certainly test the warranty. But the HPFP is rated for Diesel lubricity as in Europe - a certain wear factor on the pump. Diesel sold here in oz is only just within this spec. Not sure of the US. There are very detailed threads on all this out there and how to lower the wear (increase fuel lubricity). So the pump has a certain design lifetime that can be considerably shorted if the lubricity of the fuel drops.

 

That is remarkable.

 

I just traded my Jeep in on a 2013 TDI Touareg about 3 weeks ago. This weekend I stopped by my local VW to seek guidance on using/not using fuel additives to prevent an HPFP failure. During our chat the gentleman did try and ease my worries by showing me this new warranty extension and I did feel better about it, UNTILL I saw it only covered up to 2012s, and mine is a 2013. His statement was something like "this is just their first step, they'll likely add on 2013s, 14s,15s later as they fail more". I hope he is correct

 

Keep in mind that there were 2-3 revisions to the HPFP along the way. It's documented in NHTSA's final HPFP report. Around 2011-2012 I think. Little seems to be known about the details of the changes but maybe Bosch improved the pump's ability to hold up under the quality of US fuel.

I haven't seen anything post-Spicer Report about what changes were made to the HPFP but it seems likely to me that Bosch improved the design and this whole thing may be a non-issue on later model years, except in the case of misfueling or bad contamination.

Anyway the Spicer Report etc. is ancient history now.

 

Its probably Bosch that's being pressured by VW and others to make good on the part...automakers are taking a hit on this due to Bosch design.

NHTSA deal helps on the pressure.

In any case good to see. protects resale value as well.

 

I got my letter on Saturday. I'm glad as I've got 8 years and about 80,000 miles left of warranty on the HPFP.

 

Got my letter today. I've attached a copy here:

 

Got mine in the mail today.

 

Right on time for me. Vehicle is being serviced today close to 90000 miles!

 

What's the price on just a replacement HPFP, excluding all the other potential ancillary damage caused by an HPFP failure?

 

Nothing, as long as you are under warranty and did not meet any of the exclusions in the letter.

 

I believe that msrp for the pump is around $1500 but they can be had for around $1200 online. I looked it up to see how much it would cost to proactively change the pump.

 

How can VW admit that there is a problem with the HPFP and extend the warranty to cover it but not cover the cost associated with the failure of the part that they admit is problematic?
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How can VW admit that there is a problem with the HPFP and extend the warranty to cover it but not cover the cost associated with the failure of the part that they admit is problematic? .

Easy: A pack of lawyers crafted the letter. VW knows full well the potential consequences of the HPFP sending shrapnel through the fuel system. They're deliberately ignoring that.

This extended warranty is a good thing, not to be tossed in the garbage. But VW is playing their cards very very carefully to minimize their liability. A savvy owner will need to be well-informed and very insistent.

The good news is the odds of this scenario occurring are extremely slim.

Drive. Don't worry.

 

My letter states nothing about not covering ancillary damage. Mine states that if the correct uncontaminated fuel is found in the tank then they will replace the pump at no cost. It doesn't say anything about not covering the other parts that are damaged by the pump grenading.

 

The actual cost of the pump is a relatively measly 1500-2000. Full blown fallout can run anywhere from 14-17,000 dollars, depending on where you live of course.

 

How does one know if the pump is failing?

 

I have this question as well. Any tell tale signs of a hpfp failure before it happens??

 

Got the letter for my '12 Jetta but not for the '11 Touareg. Its good that they extended the warranty but I'll totally blow my lid when/if I get that letter for the Touareg because I just paid $3K for Drive Easy Platinum Plan.

 

But that's the thing: If your HPFP fails and takes out the rest of the fuel system with it, doing $10K in damage, VW might give you a new pump valued at $2K but charge you $8K to fix the rest of the collateral damage.

The Platinum Warranty should cover you for everything beyond the HPFP itself.

Well that's my really pessimistic interpretation of VW's weasel letter about the HPFP.

 

Or maybe they'll fix the whole thing for free. I love how VW does a good thing and people are so quick to bash them. Damned if you do and damned if you don't right?

I hear you on the extended warranty. I am thinking of canceling mine for the time being since I still have power train till 100k and the hpfp warranty till 120k. Those are my 2 main concerns with this thing.

 

Got a letter today from VW that they are extending the warranty of the HPFP to 10 years/120,000 miles.

I'll scan and post the letter some time soon.

Letter from VW attached

And includes reimbursement letter incase you have already paid out of pocket for HPFP failure

 

Since the coverage is for pre-2013...and since the 2013 and newer models received the newer 240hp motor...has anyone with a 2013 or newer suffered a HPFP failure (not caused by improper fueling)?

 

I'm with you Jim.... Maybe they changed something? I'm not all that concerned personally, as I bought the car with 29K on it (from CO), but MN is a BioDiesel state and it's 10% here in the summer (they've been pushing for 20 - ugh).