Of course it is not normal!

Take it back and tell them to contact VWoA if their technicians aren't up to the job.

Touaregs run straight and true at 130 mph let alone half that speed!

I'd be talking Lemon Law to them if they really think the car you have is to an acceptable standard!!

 

Alignment out of whack possibly?

 

A bent chassis is highly unlikely I think and bad alignment would show up as uneven tyre wear which might then cause wheel imbalance so a set of new tyres is perhaps the starting point.

But first the dealer should try putting a set of wheels on from another car to see if the wheel wobble goes away.

 

MArk the weights and then ask for a tire balance.... Most places don't actually balance tires/wheels worth a crap, or at all.... Also if you have more than 3 ounces of weight on any one tire, ask to have the tire Rebalanced correctly.. meaning that they take the tire and spin it on the rim to get the 2 heaviest points opposite of each other...

I spent 3.5 hours once WATCHING a dealership balance the tires, becuase i DEMANDED they do it the correct way.... i paid 35.00, they were not so happy, but the 20" wheels and tires on my SUV were smooth as glass... Highest weight on any one wheel was less than .5 ounce....

 

I have a new Toureg, TDI Lux, 2012 and on the highway the steering wheel shakes. It happens around 65-85 mph, going straight, smooth road.

The dealer when first told about the problem balanced the tires. It didn't fix the problem. Next they road forced balanced the tires, didn't fix it. Then they took it to a tire shop that they say has a better machine for balancing. It didn't fix it either.

First they said, the tires are defective, then they said it's normal for vehicles with a truck chassis to shake like that. I don't believe that it's normal to have the wheel shake like that.

Has anyone had a similar problem and how was it resolved?

Umm, your dealer is an idiot for it is not a truck chassis, it is a unibody vehical. They need to find someone with a clue on how to balance tires. I agree they should try swapping out wheels from another one and give that a shot.

 

I would agree what others said, if dealer is saying Touareg haves "truck body" then they are incompetent bricks feeding you crap.

Also the tires are balanced with random results. Long time ago during my university summer vacations, for one summer I worked for tire shop and once a while had tire that I had hard time to balance. Owner said the dedication depends on the customer and if it's well known customer then mark the balance point, take the tire outside bead off and rotate the rubber opposite side, install the bead, pressurize and balance again. For other customers just slam the weigths and call it groovy.

On my previous Audi Q5 the original Continentals were smooth no matter how fast I drove (took it up to 120 mph) and once those got down to thread marks I replaced them with Yokomaha Advan ST and got slight vibration on speeds 70 mph and above. Got them rebalanced and vibration reduced to the point that I had to hold the steering wheel with my fingertip to see the steeringwheel slight oscillation back and forth.

During the research I found out some passenger and SUV Audi's had this type oscillation problem when front suspension upper mulitlink arm balljoints wore out enough to allow tiny play and I was planning to change mine if I had kept it but I didn't so I have no proof does the upper links affect or not.

New Touareg haves upper A-arm so there shouldn't be that kind effect.

 

I have a 2012 Touareg Lux with the same issue. The problem usually occurs at approx 70 mph. The problem is intermittent and didn't happen on the test drive with the dealer technician. He suspected a possible issue with the Goodyear Eagle LS 2 stock tires. In a possibly related issue, I'm getting a resonating/howling noise from the front end at approx 80 mph. The dealed tech did hear this noise on our test drive and said they had another 2012 with the same issue. They replaced the wheel bearings on that other vehicle and it didn't resolve the issue and have no fix at this time. I've reported both issues to VW of America and am waiting for a call from a Regional representative.

 

Its not normal. Take it to a reputable tire shop and have them document what the condition of the balance is before and after. If there is a difference and the problem goes away take the documentation back to the dealership and do what you have to do. If there is no difference you have reasonably eliminated tires as a source of vibration.

 

If you have more than 2.5 ounces of weights, your tire(s) is/are defective. Do not accept any tire that has more than that as you will never really balance them properly at speed.

siberian

 

Add another one to the list of steering wheel shaking. Mine has a slow vibrate from 45-65. Then increases in vibration from 65-72. Right at 72 the steering wheel shakes vigorously and increases vibration from that point on.

I purchased my 2012 TDI 3 weeks ago with 22 miles. I currently have 475 miles. The second day I took it into the shop complaining about the balance and alignment. They said they fixed the problem so I went home only to find nothing had changed. That was the Thursday before Labor Day. I waited until last Tuesday to take it back. They told me the tires were bad and they would order new ones. I requested Michelin and had to wait a week. Went back in today to get all new tires. Drove home and still the same problem. That's when I googled, "New 2012 Touareg Steering will shaking" and found a lot of people out there are having the same problems.

So far here are all the links I've found:

Steering wheel shake VW Touareg TDI lux - VW TDI forum and Audi TDI forum - myturbodiesel.com

Steering Wheel Shakes at Highway Speeds

Steering wheel shake

VWVortex.com - URGENT! 2011-12 Touareg Steering Wheel Shake

Vibrations in my new 2011 Lux

I'll keep you guys posted, but I'll be bringing my car back to the shop after calling the service manager tomorrow. I've already sent my salesman the links above. My previous car was a 5 series BMW and my second car is a Porsche, and of course those steering wheels didn't shake. I didn't expect to have these problems when purchasing a $54,000 vehicle. This car should not be shaking, "period!" I'lll keep you posted, but if they can't fix it I've already started researching Lemon Law and will definitely go that route. If anyone out there has found the answer please message me. Thanks!

 

Your links don't work!

Steering wheel shake VW Touareg TDI lux - VW TDI forum and Audi TDI forum - myturbodiesel.com

http://www.clubtouareg.com/forums/f4...eds-76903.html

Steering wheel shake

VWVortex.com - URGENT! 2011-12 Touareg Steering Wheel Shake

Vibrations in my new 2011 Lux

Although some folk on here think I only ever knock the T3, it is a very nice car and I think it is a great shame that yet another new owner finds he may have problems as this issue has now been going on for over a year.

The dealer and VW themselves may try to fob you off: don't let them. It is, as you have discovered, a known problem that, for quite a number of owners, has resulted in rejected cars when VW appear unable or unwilling to find the fix.

This car should run as smooth as silk. Accept nothing less.

 

Any other owners in the St. Louis area with this issue? I'm about to lob a call into the dealer (again) and the Executive Care Team to talk about this issue.

I'm over 30k miles on the oem tires and want to let them know that when new shoes are on, I expect zero shake.

I'd also like to coordinate the calls in so that there's none of this "never heard of this issue" BS....

Any other owners who have contacted Touareg Exec CARE on this issue yet?

All with this issue should call and report back in to the site so we have our own record of how many instances they should really have on record.

 

6th time back

Today is Tuesday. Took my Touareg in Thursday of last week. Took the service manager for a ride. That was the 5th time bringing it in 1st time with the service manager. He actually noticed it right away in the passenger seat. This is after 3 times prior, 1 wheel swap, and another time. I have to say, although this has been a major pain in the ass, the service people at VW have been extremely nice. I told the service manager to keep the car and road test it. Told him to keep it as long as he wants, but I'm not taking it back until it drives smoothly with no Touareg "Shimmy" as everyone is calling it. I'll keep you posted. They've had it for 6 days. Lemon Law will be the next step if this problem continues.

 

I've probably experienced this 5 or 6 times on my new '12 TDI LUX (3700 miles). Today, I went in for the 90 day courtesy check. I was hesitant to mention the shudder, intermittant as it is, but they said they had a road force balancer, so I said have a look.

This is straight from the service report:

ROAD TESTED VEH TO THE FREEWAY AND FELT TIRE VIBRATION AT OVER 70MPH. REMOVED ALL TIRES, SETTIRE PRESSURE TO COORECT PRESSURE AND RE BALANCED. PERFORMED ROAD FORCE BALANCING PER ORICEDURE. FOUND FRONT TIRE HAS 24LBS PULLS TO THE R BEFORE. AFTER ROAD FORCE BALANCED IT WNET DOWN TO 6LBS PULL TO THE L WHICH IS A LOT BETTER. ALSO FOUND L FRONT TIRE HAS A .024 INCH OF SPRING FORCE. DISMOUNT TIRE AND FOLLOWED THE PROCEDURE. RE ALLIGN TIRE TO THE WHEEL ACCORDING TO THE MACHINE. RE BALANCED AND RE CHECKED SPRING FORCE AND WENT DOWN TO .018. ROAD TESTED VEH TO THE FREEWAY AND THIS TIME VEH RAN SMOOTH. NO FURTHER WORK DONE ON THIS CONCERN AT THIS TIME.

Now the car shudders at 72mph all the time. And they damaged both my front rims. And they returned the car with cold tire pressures at 41F/43R.

Are you kidding me!

 

Jeez sorry to hear that I have the same vibration you called out and I am afraid to bring it back to the dealer. This may sound strange but all of the tdi' I test drove had a slight vibration all had perrillies the ones with good year seemed much smoother

 

I've got the Pirellis alright… mounted on nicked and scratched Everest wheels.

 

Check out raceramps.com. 5 myths on flat spotting. May have to get new tires.

 

Does anyone know if the Audi Q7 or Porsche Cayenne are having the same issues, being that they are built at the same facility? It may be an issue at the factory.

 

Curious, does anyone know if the new Cayennes are having this problem as well? (^-- Sorry didn't see post above, blame it on this medicine head I'm dealing with today...)
No vehicle should shake at any speed, engineers would never allow such a design to go into production - except for maybe the '03-'07 Heavy Duty RAMs, those things did shake violently at certain highway speeds you thought the doors might fly off!

 

Good questions, so I've just had a trawl through several Porker sites and can't see vibration threads of the kind that appear on here.

Haven't checked out any other makes.

 

Sorry to hop in chaps I have read a few bits are your cars sorted now?

Flat spots will run out once you have the tyres back up to the temperature they were when the spots were put in but if you are in USA maybe the transport and tie downs has caused the issue and you may never fully get them out by driving

The other thing which causes flat spots in new cars is paint rework if they go though the ovens with the road wheels on these spots never run out

Best thing is to have the assemblies measured for radial force variation using a hunter machine spec is 80n at 2.5 bar any more rotate tyre on rim 180 degrees if it is still high remove tyre and measure the wheel for run out

Balance should be no more than 100g per flange +\_ 5g but this issue sounds like rfv as it is first wheel order speeds and rfv is usually tyre related

Are the issues from one manufacturer and dot code? On side wall eg 1211 is week 12 2011

 

To be honest, you're coming to this party a bit late as it's been running since the T3 first came out.

Some cars have wheel balance problems which have been fixed [and the Hunter kit is a well known fix for this], but others have more serious and seemingly insoluble NVH issues and VW have bought some of these car back right around the world.

 

not ideal, i'm not up to speed with the T3 suspension layout but have done a lot of analysis on RFV and effect of tyre radial runout on TFV and its contribution to wheel and tyre vibration on VW based vehicles, two key suspension bushes required a shore hardness increase and the radial runout values for the tyres required amended (down) and the measuring pressure for tyre uniformity required changing before the issue was solved, i doubt the suspension layout is the same for the touareg T3 as D platform cars but i honestly cant say i've looked into it on this platform.

 

That's all double dutch to me!

Can you explain in plain English please?

 

Radial runout is how round the tyre is
RFV is radial force variation how much the tyre exerts as a force vertically
tFV is tangential force how much the tyre exerts longitudanaly (fore and aft)
Shore hardness is rubber stiffness
D platform is A8 and phaeton type cars

TFV is linked to rad run out and squared with velocity so more out of round the more the wheel is forced for and aft getting worse with speed, stiffen the right bushes and reduce force and you remove the shimmy and all of the issues occurred with what were then in spec parts with good balance and acceptable rfv values

 

Radial runout is how round the tyre is
RFV is radial force variation how much the tyre exerts as a force vertically
tFV is tangential force how much the tyre exerts longitudanaly (fore and aft)
Shore hardness is rubber stiffness
D platform is A8 and phaeton type cars

TFV is linked to rad run out and squared with velocity so more out of round the more the wheel is forced for and aft getting worse with speed, stiffen the right bushes and reduce force and you remove the shimmy and all of the issues occurred with what were then in spec parts with good balance and acceptable rfv values

That's better - got it now. Thank you.

How can you determine which bushes need increased "shore hardness" on specific cars given that some cars get fixed with a road force balance and others don't with some cars getting bought back by VW who, presumably, have the same [and possibly even better!?] knowledge of the tyre and suspension forces than you do?

Could you determine on a particular car model, such as the Touareg, the parameter limits for RFV and, subsequently, TFV, and then check individual tyres against these to?

Following through on this also raises the issue of what may happen when a new owner, with a T3 that had no problem when new, then requires a new set of tyres.

Are we going to see new threads saying "My car has done XX,000 miles on its first set of tyres with no problems, but, after fitting a new set of ABCs, I've got this steering wheel vibration and the tyre company and the dealer can't fix it?"

 

+1 to the vibration. Just got my 2012 tdi on thursday got 235 miles on it vibrates over 70mph. Tires??? Advice??

 

There are numerous complaints on the 2012 TRegs exhibiting modest but noticeable steering wheel vibration or shimmy about when the vehicle hits 70 mph and above. There are numerous posts addressing this. Theories for the phenomenon range from flat-spotting because too much pressure was placed on the tires back in Bratislava ... to possibly something more serious. Nobody knows the actual cause.

I had the problem, and a warranty-covered "road force balance" by the dealer resolves the issue. Other members have done this and reported resolution; some still have the problem. Go back to your dealer and insist that they correct it on their dime.