upon preparing for my wifes solo trip in my TReg (she was traveling with our child so she won the argument). i called up my dealer to see if they could squezze me in for an oil change and once over i had 1500 miles to go before my next service. He said bring it in the next day and they would take care of it . I brought it in and in 30 minutes later, I had my TReg back with new oil fluids and filters. And to top it off it was done for no charge. My service said it was a way of thanking me for my patience with the problems i have had fixed so far. Sticking door handles, Bad tpms, and cracked wood trim. That made my day...
Good Dealer experience
smokin_joe
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Joined
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161 Posts
upon preparing for my wifes solo trip in my TReg (she was traveling with our child so she won the argument). i called up my dealer to see if they could squezze me in for an oil change and once over i had 1500 miles to go before my next service. He said bring it in the next day and they would take care of it . I brought it in and in 30 minutes later, I had my TReg back with new oil fluids and filters. And to top it off it was done for no charge. My service said it was a way of thanking me for my patience with the problems i have had fixed so far. Sticking door handles, Bad tpms, and cracked wood trim. That made my day...
2016 Touareg V6/Lux — 2006 Touareg V6 — 2013 Audi allroad
Joined
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3,305 Posts
EXCELLENT!
It makes me feel good to read stories of people getting the customer service they should get with a vehicle of this caliber!!!!
smokin_joe - you should update your post with your dealership's name.
It makes me feel good to read stories of people getting the customer service they should get with a vehicle of this caliber!!!!
smokin_joe - you should update your post with your dealership's name.
Joined
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161 Posts
Millenium VW in New Jersey, off route 22. Tell Andy, Joe sent ya :clap:
1 - 3 of 3 Posts
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