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Good Dealer experience

2.3K views 2 replies 2 participants last post by  smokin_joe  
#1 ·
upon preparing for my wifes solo trip in my TReg (she was traveling with our child so she won the argument). i called up my dealer to see if they could squezze me in for an oil change and once over i had 1500 miles to go before my next service. He said bring it in the next day and they would take care of it . I brought it in and in 30 minutes later, I had my TReg back with new oil fluids and filters. And to top it off it was done for no charge. My service said it was a way of thanking me for my patience with the problems i have had fixed so far. Sticking door handles, Bad tpms, and cracked wood trim. That made my day...
 
#2 ·
EXCELLENT!

It makes me feel good to read stories of people getting the customer service they should get with a vehicle of this caliber!!!!

smokin_joe - you should update your post with your dealership's name.
 
#3 ·
Millenium VW in New Jersey, off route 22. Tell Andy, Joe sent ya :clap: