As many of you have been reading my plight of my 2012 Touareg in the TDI section of this forum. It has just come out of the shop from its 3rd visit for the same system failure. Just from this past visit it was shop bound for 30 consecutive days and several weeks before that on the other two counts. We have had it in our drive for all of 15 days for the past 90 days!
VW has offered us some concessions or we lemonise it! From my conversations with them last week and this week if we decide to take the concessions and the vehicle still remains to be problematic we cannot lemonize it. I think most people would take the freebies and think nothing else of it as they got something for nothing but are now stuck with an even bigger mess in their drive.
Just from what I’ve seen VWoA is not 100% at fault here and that the dealership plays a huge role here too! Not surprising from what I have seen on the last visit to the dealer.
My first inclination is to take the lemon route and be done with the truck. For those of you that took concession and I don’t need to really know what they were, but if you’re free to speak about them I’m willing to listen or you can PM me with the details.
So my question is since you took those concessions or concession did you have to sign off on it stating you would not hold VW liable anymore for your ride? Again if you can’t state your concession I’m OK with that I’m just needing to know if you gave up your rights when you took that freebie in loo proceeding with your rights!
Also has anyone had their vehicle replaced in loo of concessions or your money back? VW says they offer trade assist. What is that? Here is the dealer and this is what we offer you for your old POS? Since the 2012’s are out of production and the 2013’s are in the pipeline. Does VW make you swap out tit for tat? Meaning color for color and option for option and is there wiggle room to add on’s not that it’s not already fully loaded. I can’t find any that fit the bill locally but the dealer would have access to find the exact replacement. But I’m kind of getting the feeling that they are not really interested in doing this method.
Any assist here is greatly appreciated.
VW has offered us some concessions or we lemonise it! From my conversations with them last week and this week if we decide to take the concessions and the vehicle still remains to be problematic we cannot lemonize it. I think most people would take the freebies and think nothing else of it as they got something for nothing but are now stuck with an even bigger mess in their drive.
Just from what I’ve seen VWoA is not 100% at fault here and that the dealership plays a huge role here too! Not surprising from what I have seen on the last visit to the dealer.
My first inclination is to take the lemon route and be done with the truck. For those of you that took concession and I don’t need to really know what they were, but if you’re free to speak about them I’m willing to listen or you can PM me with the details.
So my question is since you took those concessions or concession did you have to sign off on it stating you would not hold VW liable anymore for your ride? Again if you can’t state your concession I’m OK with that I’m just needing to know if you gave up your rights when you took that freebie in loo proceeding with your rights!
Also has anyone had their vehicle replaced in loo of concessions or your money back? VW says they offer trade assist. What is that? Here is the dealer and this is what we offer you for your old POS? Since the 2012’s are out of production and the 2013’s are in the pipeline. Does VW make you swap out tit for tat? Meaning color for color and option for option and is there wiggle room to add on’s not that it’s not already fully loaded. I can’t find any that fit the bill locally but the dealer would have access to find the exact replacement. But I’m kind of getting the feeling that they are not really interested in doing this method.
Any assist here is greatly appreciated.
