I bought the VW extended warranty a couple of weeks ago from Troy Dietrich (VW Platinum 5 yr / 100,000 mile Drive Easy plan with the standard $100 deductible for $1325.00).

tdietrich@fd-warranty.com

The rate quoted was 500$ cheaper than my local dealer asked.

Very easy and hassle free and the paperwork was sent over immediately.

 

For those of you in the US, you really ought to speak to Chris Farnham at some stage in your search for the best warranty prices.

http://www.vwoflanghorne.com/Staff

 

I've had pretty good luck with my T-Reg and never have purchased an extended warranty before. I'm Thinking it might be a good idea, and have started looking around. I'm getting Quotes from different dealers and some of the rates are ridiculous. Is the quote vehicle specific? I don't mean model specific, but actual VIN number specific. Does anyone know? Or do dealers offer different rates at a varying profit margin?

For example I looked at one 8 year 200k 5 star warranty they want almost 9 grand!!

Some dealers do try to make quite a bit of profit out of things like warranty, finance, paint and trim protection packages, and the like - these can be more profitable than selling the car itself!

$9K is about $100 a month or $3 a day which doesn't seem quite so much when I put it like that, but if you have to find the $9K up front - OUCH!

 

A bit of profit? My stealer wanted > $4k for the same warranty Chris was < $2k.
And the dealer wouldn't budge.

Ridiculousness!

 

I did say "quite a bit"!!

 

I got the quote from Chris and took it to my dealer. He looked over and said Buy It. I have a great relationship with them, my cousin used to own it, they couldn't get close to Chris. Two years in I got a horn replaced. Peace of mind priceless.

 

Reasons why not to buy a VPP: high price, & poor coverage: No emission related items are covered, VPP can deny claim without explanation. No help from dealers as they state that their is no profit in the warranty you purchased from them. Dump those dealers while your at it.

Other reasons not to buy: deny if failure could have been caused by rust, normal wear and tear or item could be considered a maintenance item even if not listed as a maintenance item. Also diagnosis time may not be covered by VPP.

I believe it is not good value when the onus is on you the purchaser to prove that the failure should be covered by the warranty purchased. To me it should be the other way around. The onus should be on VPP to prove without a doubt that the failure should not be covered.

Read the policy in detail : "schedule of coverage" & "exclusions".

Lastly if you decide to purchase a VPP, ask for at least one VPP persons name, with their phone number, email address, mailing address, prior to purchasing a VPP contract. If you can't get this information then turn around and head for the door, as you may never get it later.

Good luck

 

Most if not ALL of your 'negatives' are covered by the Magnuson/Moss Warranty Act.
The simplest way to define how it covers the customer in the most common complaint/occurrence is this: The burden of proof is on the DEALER/MANUFACTURER to show WHY your failure/breakdown is not covered under your warranty.
I've dealt with these issues unfortunately a lot, and it's down-right comical how LITTLE dealership service personnel actually know about this law.
You could conceivably modify the living piss out of your vehicle, and despite what the average service writer would tell you about your mods voiding your warranty, the company he works for legally has to prove how and why said mod(s) caused the particular breakdown you've brought your vehicle in for.
If for instance you installed an aftermarket 'cold air' intake, and you bring your vehicle in for a slipping trans, or pulsating brakes, or even white/blue smoke in your exhaust, despite his urge to deny you coverage the second he pops your hood and sees the aftermarket intake, he must first diagnose the problem, then SHOW how YOUR MOD(s) caused it.
This is a FEDERAL LAW, so your own state's law(s) governing motor vehicle warranties are separate, and CANNOT cancel out/void your rights under the MM Act.
FWIW, you can find out anything and everything you wanna know about it by simply punching it into your favorite search engine

 

Unless you drive 25k per year I see no reason buying such a warranty. I went with 10/100 Platinum and paid $2k for it. I highly doubt that I'll keep this car longer than that.

 

Agree with the most recent responses...I have researched the Fidelity warranty options, but at the end of the day not sure it's worth it. Also, if you google them there are some pretty strong complaints against them from former customers. There seems to be too much room for them to get out of covering items - also it makes it hard to be proactive about repairs because everything needs to be approved. At the end of the day, I have a savings account and a clean credit card - why pay $2500.00 for the possibility of coverage? With appliances/tv's it's smart - for me, just too many variables when it comes to a vehicle. Also, the later Tregs seem to be more reliable with less chance for major problems - especially if the owners are on top of maintenance. Now according to the principles of Murphy's Law, I'll probably have a $10,000+ repair this week. If that happens, I will promptly respond singing a different tune.

 

I would say the majority of people on this site that have used their VW extended warranties have been satisfied and enjoyed substantial savings over having the work done out of pocket.

On my 2004 I actually had a much better experience and end result going through the extended warranty than trying to get VW to fix a known problem that occurred while still under factory coverage.

My only bad experience with the the program was that 2 different dealers wouldn't re-up my extended warranty. Upon my return to this forum from my X5 hiatus the information gleaned here says that I should have been able to extend before the previous had run out. I should have done my homework before accepting "no" for an answer ](*,)

On a related note I didn't get an extended warranty on the X5 and sure enough the water pump blew out shortly out of coverage.

Won't make that mistake again!

 

Car warranty yes, but TV and other household junk? No!

 

If you have a V-10, you NEED the warrantee. Mine is expiring this month, and I have been VERY satisfired with "The Warrantee Group." They have been exceptional to deal with. Platinum level.

 

I've had a good experience so far with my Platinum Warranty from Chris. I've only had to use it once when my water pump failed but there was no problem getting it fixed at the warranty company's expense.

My Audi has a similar warranty and the oil pump failed last month. There were metal shavings in the oil and the motor needed to be replaced. The extended warranty company paid $8500 for a new motor and all I had to pay was the $100 deductible. I even had a free Q5 while the repair was being done.

+1 for extended warranties!

 

Thanks for the responses guys, I'm going to do some more shopping around. Not sure if Chris Farnham can help me since I'm in Canada. But either way 8 k is way too much. I'll get a couple quotes again today.

 

Yeah, that's steep!

Not sure about your situation, but if it were me I'd bank the money and next post warranty multi-thousand dollar repair trade in for a newer Touareg!

 

Does anyone have any experience with Ensural Warranty? They're quoting about 3k with there best warranty up to 180k.

 

That sounds better than the astronomical quotes I got from VW. $4500 was my top quote, and that didn't cover everything and only went for 3 years or 100,000 miles if I recall accurately.

I'd take it.

 

Never had any experience with Ensural Warranty, but I can recommend EasyCare. Land Rover recommend them on my first Range Rover. They were super easy to deal with and they covered everything that went wrong.....totaling over $9,000 including 2 transmissions. I had the total care protection.

http://www.easycare.com/extended-warranties/compare-warranty-plans/totalcare/

 

Aloha,

My 2 cents say an extended warenty is worth the money. I had an extended warenty on my 09 Tiguan and it paid for its self in two trips to the dealership. The warenty was purchased from the VW dealership

 

-1 on this warranty. They state that they don't cover preexisting conditions nor failure owing to vandalism or collission. So once the insurance company picks up the repair tab, if something goes wrong with the car related to a collission, then warranty won't technically cover it. Not impressed.

 

Hey Sam if u find any good info and/or prices can u pls let me know?! Thx

 

Sam all I know about Ensureall is that they offer something more like insurance...not a warranty covered by VW Canada....there are almost no reviews or reports about them on the net.

 

Ya they look pretty "new"? I got another quote from another dealer at 5600, the math doesn't work out though they say 0% interest over 29 months but somehow I'm ending up at more than the original amount. I guess most people don't do the math on it? Maybe some sort of processing fee's.

I'm still waiting for another quote from another dealer that offers a factory and an aftermarket warranty.