Not a good way to get a new relationship going. Sounds like you wouldn't working with these folks anyway.

 

That is a total rip off.

Stick with your local mechanic.

 

(no need to post here)

If you post the codes here, maybe some of us can help you.

 

Thanks, but it was a matter of VW won't fix unless they run the diagnostics.
FWIW (I commented each fault code):

Saturday,28,August,2021,12:35:19:64971
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 21.3.0.0 (x64)  HEX-V2 CB: 0.4544.4
Data version: 20210226 DS325.0
www.Ross-Tech.com

VIN: WVGEF9BP3DD008784   License Plate: AFTER BRAKES
Mileage: 232240km-144307mi   Repair Order:

Chassis Type: BP-VW52 (7P6)
Scan: 01 02 03 05 08 09 15 16 17 19 2E 42 46 52 53 55 56 62 65 6D
          72 77 A7

VIN: WVGEF9BP3DD008784   Mileage: 232240km-144307miles

01-Engine -- Status: Malfunction 0010
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: Malfunction 0010
19-CAN Gateway -- Status: OK 0000
2E-Media Player 3 -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
65-Tire Pressure -- Status: OK 0000
6D-Trunk Elect. -- Status: Malfunction 0010
72-Door, Rear Right -- Status: OK 0000
77-Telephone -- Status: OK 0000
A7-Infotain. Interface -- Status: OK 0000

-------------------------------------------------------------------------------
Address 01: Engine (J623-CGRA)       Labels:. 03H-907-309-V1.clb
   Part No SW: 03H 906 023 BC    HW: 03H 907 309 E
   Component: 3,6 FSI ULEV  H16 3947 
   Revision: M7H16---   
   Coding: 002A0012432600000000
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_ECM36FSI01103H906023BC 002002
   ROD: EV_ECM36FSI01103H906023BC.rod
   VCID: 6491AB196ED4639B0BB-8030

1 Fault Found:
12348 - Coolant Pump 2
          P261A 00 [096] - Open circuit
          Intermittent - Not Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Mileage: 231754 km
                    Date: 2021.08.13
                    Time: 14:23:57

                    Engine RPM: 2498.00 /min
                    Normed load value: 69.8 %
                    Vehicle speed: 49 km/h
                    Coolant temperature: 90 ∞C
                    Intake air temperature: 37 ∞C
                    Ambient air pressure: 980 mbar
                    Voltage terminal 30: 14.394 V
                    Unlearning counter according OBD: 19
                    Relative load value: 63.12 %

    ************
    ************
        CHECK CONNECTIONS, REPLACE PUMP? (USE OE PART) $200 from dealer
            (Part No. 059 121 012 B)
        POTENTIALLY "AIR" IN SYSTEM (Prior owner replaced coolant pump)
    ************
    ************

Readiness: 0000 0000

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels:| 7P6-907-040.clb
   Part No SW: 7P6 907 040 BK    HW: 7P6 907 040 BK
   Component: Klima 2 Zonen H20 1305 
   Coding: 4606200880
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_AirCondiFront 004001
   ROD: EV_AirCondiFront_VW52.rod
   VCID: 7EA5F971E078A94BFDF-802A

1 Fault Found:
15360256 - Component Protection
          U1101 00 [008] - Active
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 1
                    Fault Frequency: 1
                    Reset counter: 159
                    Mileage: 231021 km
                    Date: 2021.07.21
                    Time: 15:34:40

    ************
    ************
        FAULT CODE MAY NEED CLEARED BY VW DEALER WHILE 'ONLINE'
        (EFFECTS TEMPERATURE SETTING?)
    ************
    ************

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 7P6-920-xxx-17.clb-SRI1
   Part No SW: 7P6 920 981 E    HW: 7P6 920 981 E
   Component: Kombi         H13 0318 
   Revision: 13240077    Serial number: 658051012592003
   Coding: 8B6732022B00CF05020002
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_KombiUDSRBVW526 001017
   ROD: EV_KombiUDSRBVW526.rod
   VCID: 3FDB4475A7F26043B69-806A

1 Fault Found:
9459739 - Fuel Level Sensor 2
          B1058 1B [008] - Resistance Too High
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 2
                    Reset counter: 169
                    Mileage: 231462 km
                    Date: 2021.08.06
                    Time: 13:58:09

    ************
    ************
        UNKNOWN SO FAR
    ************
    ************

-------------------------------------------------------------------------------
Address 6D: Trunk Elect. (----)       Labels:| 7N0-959-107.clb
   Part No SW: 7P6 959 107 C    HW: 7P6 959 107
   Component: HDSG-Modul    H10 0043 
   Revision: 22010001    Serial number: 262200276
   Coding: 0533314002
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_HeckkTouar 202142
   ROD: EV_HeckkTouar.rod
   VCID: 3FDB4475A7F26043B69-806A

2 Faults Found:
0051 - Hall Sensors in Motor 1 for Rear Lid
          B1211 12 [137] - Short to Plus
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 116
                    Mileage: 230776 km
                    Date: 2021.07.19
                    Time: 12:00:48

                    Voltage terminal 30: 12.03 V

0053 - Hall Sensors in Motor 2 for Rear Lid
          B120A 15 [137] - Open or Short to Plus
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 116
                    Mileage: 230776 km
                    Date: 2021.07.19
                    Time: 12:00:48

                    Voltage terminal 30: 12.03 V

    ************
    ************
        VEHICLE DOES NOT HAVE AUTO OPEN HATCH (NO PHYSICAL MOTORS)
    ************
    ************

 

The norm is to run a scan and record the faults.

Then clear the scan, drive the car and then rescan to see which faults, if any, have returned.

The dealer isn't going to scan the car 4 times as the one scan will reveal any and all faults.

 

The norm is to run a scan and record the faults.

Then clear the scan, drive the car and then rescan to see which faults, if any, have returned.

The dealer isn't going to scan the car 4 times as the one scan will reveal any and all faults.

Yes I understand that but what threw me was them saying they charged per fault code not scan. I asked if it was going to be $600 and they said "yes." I'm going to check with another dealer in next town and confirm.

 

Local dealer near me is the same. Per issue there is a $150 charge. Just another way to make money and maybe have you stay with dealer for repair because I believe diag cost goes into cost of repair if any is necessary. Also if its covered by warranty then you don't pay the diag cost. I recently had a check engine light due to rough start. Ended up being a engine module software update that fixed it, which was covered under powertrain warranty so I didn't have to pay the diag cost, even though I had to sign paper work saying I would.

My opinion but wonder if this is a reaction to people going to dealer for diagnosis then shopping around for a cheaper fix once you know what is wrong. I don't remember paying a diag fee if I went in for routine maintenance and other issues were found or mentioned. Seems to be the way now.

 

Agree, clear the faults, run the scan again and see what comes up.
Re dealer charges, at the end they are a business and quoting an hour to diagnose each code seems reasonable for their operations... Local mechanics would be cheaper.
If you clear the faults and post the faults that come up again then the forum could assist in diagnosing...

Re the faults, is anything not working as normal? Do you have electric tail gate?
None of these faults look serious, but clear the faults and re run scan

 

Initially I had to agree to the diagnostic fee IF the faults weren't warranty. If they were there was no fee of course. Now that they know me (which is a worthy relationship to cultivate) the subject doesn't come up since they know I've already pulled codes. that's the "good VW dealer".

When I went to get a key programmed for my 911 they quoted me $189 whether the key took the program or not. Wound up buying a new key online, took a nice hour drive to get it and have it programmed, they did ALL my keys and charged me $150...while we had a very nice lunch at a nearby restaurant.

some play nice..then there's the rest.

 

The dealership won't care what your (in my opinion, supreme auto-scanner..) says. They want their own scans. I wouldn't say "I have x amount of CEL's", just say "I have a CEL on, please diagnose" if thats what you're looking for.

With that said, if you already know the CEL's from vagcom why even bother w/ the dealer...

 

Why ???.. cuz warranty

 

that's true

 

You shouldn’t be paying or anything under warranty !!! Or even asking anything. Just drop the car and ask them to fix it. I suspect there is no warranty involved it.
Clear the codes and drive the car. Re-post the faults that come back.


Sent from my iPhone using Tapatalk

 

The dealers I've worked with get you to agree to the diagnostic fee if it turns out not to be warranty since they don't know until they plug it in and run GFF. I've agreed to that but never actually been charged it since I know in advance thats it's warranty.

YMMV

 

Yep

 

Follow Up.

Did not go to dealer. Instead took to local VW mechanic. Thanks for the replies!

 

And . . . ?

 

And I ended up not going to dealer. Avoided their exorbent fee. Dread if I end up "having" to go in future.

 

i think the "..and ? " was meant for you to share what the issues were and the resolution

 

The issue really was the dealer charging a diag fee for each code. Since I didn't go to the dealer (at least for now) I have avoided finding out what their charge would actually be.

The vehicle issues were Coolant Pump B - replaced, no more coolant related codes appear. "Brake Ware" and "Brake" lights on dash. I made another brake related post about these issues which are still ongoing. Posted Here

If I end up going to dealer I will report back how much they charge for diagnostics.