Ok folks, Here is my review of my very own 2012 Touareg TDI with saddle brown interior and blue metallic exterior. First, I personally feel like it?s the most of attractive of the mid to large size suvs. I?ve had the Touareg for 4 months and 4400 miles. In that time I have seen two other Touaregs. I have been surrounded by Lexus 350s multiple times at traffic lights. I?ll get to more on that later. Since ownership I have observed 27.2 MPG Hwy and 20.3 MPG City. This is using winter diesel which I?ve been told isn?t as good as summer diesel? Can anyone tell us what the hell the difference is and even if there is a winter gas. I hope so ?cause I expected a good solid 28MPG Hwy.
Pros; The Touareg is a nice driving confident car and is fun to drive. I purchased the Touareg after buying a BMW335d for my wife and she decided she didn?t like the Beamer and sorta took over my 2010 Toyota 4Runner Limited, thus I got stuck with the Beamer which I didn?t like so I traded for the Touareg. I provide this background for comparison reasons. I find that the ride of the Touareg is more comfortable than the the 4Runner on the HWY and only slightly better in the city. The 4Runner has a body on frame design which is quite rugged but offers a ?truck? ride. The Touareg which is a unibody design rides a lot nicer and I don?t feel as fatigued after a long hwy ride. I have not taken the Touareg off road so I can?t compare the two. I can only hope that it would be as capable as the 4Runner but having the capability of the Toyo wasn?t why I bought the Touareg. If it is, that?s simply a bonus for me.
The Infotainment system is very intuitive and easy to use. Programming the Navigation system is easy and can be done while driving which I don?t recommend, (can?t program the 4runner unless stopped and the BMW IDrive system is just ridiculously complicated and not at all user friendly.) My wife and I both have I phones and blue tooth capability is easy and reliable in the Touareg. The Touareg comes with a connection point in the glove box which I don?t use and a USB connection point on the back of the armrest which I use for charging. Streaming music from my iphone is easy and seamless and the Bluetooth phone function works great even at hwy speeds because the Touareg is very quite inside therefore the person your talking to can actually here you instead of hwy noise. The interior is pretty much flawless and the seats are very comfortable. Maybe some of you have noticed but I find the seats are larger and the seat extends out closer to your knee offering better support and co
mfort on long drives. Its winter, if you can call this year in NC winter, and the heated seats work fine.
Cons; In the 4400 miles and 4 months I?ve owned this vehicle I have had the following problems 1-vibration in the steering column at hwy speeds. 2-drivers seat moves on its on. 3-drivers mirror moves on its on. (2-3 occurs intermittently. Some days I get in the car and its like someone got in and moved everything. And no, I?m not hitting the driver memory buttons inadvertently! 4-the panoramic screen does not open and close properly. And last, the stereo is a piece of crap. That is to say the sound is horrible. Forget about putting the windows down or opening the windows, you?ll never here the stereo. It really sounds like the power is choked off, no mids and very little bass. I am not a BOOM BOOM loud kinda guy, more of an audiofile. If stereo or sound is even remotely important to you and you are dead set on a purchasing a Touareg, you better pony up the extra 7k for the executive model. I hear the Dynaudio system is very good.
I have taken the car in two the dealer twice and twice I still have the same problems. The dealer service department is filled with incompetence and there seems to be little work ethic among the service representatives. In contrast I have had impeccable results at the local Toyota and BMW dealer. VW has a LONG way to go as far as I?m concerned. I feel like I spent 52k plus tax, title, tags (56kplus) at a Walmart or a used car lot. Really, it?s almost surreal. After the second visit I googled my dealer for online reviews and they received high marks in sales but in stark contrast they get less than two stars in service. Several folks said they would have given negative stars if the option was available. I won?t get into all of my experience other than to say that I?ve been forced to call the dealer GM for resolution and as a last resort I?m going to wait for his reply and I will let you know.
Summary, Great vehicle if you can get a ?squak, and gremlin? free Toaureg. If after purchase care and service is important to you then you better check your dealer ratings. Unfortunately though I have a feeling after reading other peoples comments on this site from around the country and around the world that it?s not a dealer issue rather the VW culture. Maybe VW should stick to Bugs (pun intended) and jettas and stay out of the luxury SUV market. I mentioned Lexus 350s earlier and why there are so many on the road. Maybe its the service that Lexus gives after the sale. If anyone has any serious questions and wont a honest answer about the 2012 Touareg Lux and ONLY the 2012 Lux,shoot me a PM and I'll give you my honest answer.
Pros; The Touareg is a nice driving confident car and is fun to drive. I purchased the Touareg after buying a BMW335d for my wife and she decided she didn?t like the Beamer and sorta took over my 2010 Toyota 4Runner Limited, thus I got stuck with the Beamer which I didn?t like so I traded for the Touareg. I provide this background for comparison reasons. I find that the ride of the Touareg is more comfortable than the the 4Runner on the HWY and only slightly better in the city. The 4Runner has a body on frame design which is quite rugged but offers a ?truck? ride. The Touareg which is a unibody design rides a lot nicer and I don?t feel as fatigued after a long hwy ride. I have not taken the Touareg off road so I can?t compare the two. I can only hope that it would be as capable as the 4Runner but having the capability of the Toyo wasn?t why I bought the Touareg. If it is, that?s simply a bonus for me.
The Infotainment system is very intuitive and easy to use. Programming the Navigation system is easy and can be done while driving which I don?t recommend, (can?t program the 4runner unless stopped and the BMW IDrive system is just ridiculously complicated and not at all user friendly.) My wife and I both have I phones and blue tooth capability is easy and reliable in the Touareg. The Touareg comes with a connection point in the glove box which I don?t use and a USB connection point on the back of the armrest which I use for charging. Streaming music from my iphone is easy and seamless and the Bluetooth phone function works great even at hwy speeds because the Touareg is very quite inside therefore the person your talking to can actually here you instead of hwy noise. The interior is pretty much flawless and the seats are very comfortable. Maybe some of you have noticed but I find the seats are larger and the seat extends out closer to your knee offering better support and co
mfort on long drives. Its winter, if you can call this year in NC winter, and the heated seats work fine.
Cons; In the 4400 miles and 4 months I?ve owned this vehicle I have had the following problems 1-vibration in the steering column at hwy speeds. 2-drivers seat moves on its on. 3-drivers mirror moves on its on. (2-3 occurs intermittently. Some days I get in the car and its like someone got in and moved everything. And no, I?m not hitting the driver memory buttons inadvertently! 4-the panoramic screen does not open and close properly. And last, the stereo is a piece of crap. That is to say the sound is horrible. Forget about putting the windows down or opening the windows, you?ll never here the stereo. It really sounds like the power is choked off, no mids and very little bass. I am not a BOOM BOOM loud kinda guy, more of an audiofile. If stereo or sound is even remotely important to you and you are dead set on a purchasing a Touareg, you better pony up the extra 7k for the executive model. I hear the Dynaudio system is very good.
I have taken the car in two the dealer twice and twice I still have the same problems. The dealer service department is filled with incompetence and there seems to be little work ethic among the service representatives. In contrast I have had impeccable results at the local Toyota and BMW dealer. VW has a LONG way to go as far as I?m concerned. I feel like I spent 52k plus tax, title, tags (56kplus) at a Walmart or a used car lot. Really, it?s almost surreal. After the second visit I googled my dealer for online reviews and they received high marks in sales but in stark contrast they get less than two stars in service. Several folks said they would have given negative stars if the option was available. I won?t get into all of my experience other than to say that I?ve been forced to call the dealer GM for resolution and as a last resort I?m going to wait for his reply and I will let you know.
Summary, Great vehicle if you can get a ?squak, and gremlin? free Toaureg. If after purchase care and service is important to you then you better check your dealer ratings. Unfortunately though I have a feeling after reading other peoples comments on this site from around the country and around the world that it?s not a dealer issue rather the VW culture. Maybe VW should stick to Bugs (pun intended) and jettas and stay out of the luxury SUV market. I mentioned Lexus 350s earlier and why there are so many on the road. Maybe its the service that Lexus gives after the sale. If anyone has any serious questions and wont a honest answer about the 2012 Touareg Lux and ONLY the 2012 Lux,shoot me a PM and I'll give you my honest answer.