We picked up our white 2011 Execline TDI Touareg with trailer hitch on Nov 17th, four and a half months after we ordered it; the day Volkswagen Canada would accept orders. It sat in Halifax for a month and a half until Volkswagen Canada had their "OFFICIAL INTRODUCTION" a total non-event - they did not send out the e-mail announcements we signed up for, or even update the vw.ca web site!
We traded our 2009 Comfortline TDI Touareg with Tech package with 43,000 kms on it. The '09 was TOTALLY TROUBLEFREE - amazing quality!
Prior to delivery of the 2011, we had a teflon paint treatment done, 3M chipguard installed, mudflaps put on and Monster Mats inside. We bought a 5 year 160,000 km extended 5 star warranty since this was a total redesign - I have never purchased an extended warrany before, and the Touareg extended warrany cost had just been reduced 30% due to improved quality (read reduced claims).
At this point we have 2400 kms on the car, and since there is so much interest in the 2011 TDI model, I thought I would put down our experiences and opinions to date.
About 3 days after taking delivery we had the Adblue light come on; I figured the dealer forgot to fill the urea tank. When I got home I checked the tank and it was full, so I called the dealer and made an appointment to take the car in on Monday. When they read the codes, it turned out to be a NOX sensor error. They called VW Canada, and apparently the computer assumes the NOX is out of whack due to there being no urea to inject ahead of the CAT, in spite of the urea sensor saying there was lots in the tank - weird. The dealer ordered a NOX sensor, reset the codes and I drove home with the add urea light on, halfway home the light went out. When I got home I read the codes and there were no errors at all! I called the dealer and they figured there was a glitch in the NOX sensor, replaced it the next day, and all has been perfect since! Our dealer is outstanding.
Opinions to date
Compared to the 2009 everything is better except some minor things:
The following things stand out (in no particular order):
Basically we love this car - I never thought I would own a vehicle anything like this!
We traded our 2009 Comfortline TDI Touareg with Tech package with 43,000 kms on it. The '09 was TOTALLY TROUBLEFREE - amazing quality!
Prior to delivery of the 2011, we had a teflon paint treatment done, 3M chipguard installed, mudflaps put on and Monster Mats inside. We bought a 5 year 160,000 km extended 5 star warranty since this was a total redesign - I have never purchased an extended warrany before, and the Touareg extended warrany cost had just been reduced 30% due to improved quality (read reduced claims).
At this point we have 2400 kms on the car, and since there is so much interest in the 2011 TDI model, I thought I would put down our experiences and opinions to date.
About 3 days after taking delivery we had the Adblue light come on; I figured the dealer forgot to fill the urea tank. When I got home I checked the tank and it was full, so I called the dealer and made an appointment to take the car in on Monday. When they read the codes, it turned out to be a NOX sensor error. They called VW Canada, and apparently the computer assumes the NOX is out of whack due to there being no urea to inject ahead of the CAT, in spite of the urea sensor saying there was lots in the tank - weird. The dealer ordered a NOX sensor, reset the codes and I drove home with the add urea light on, halfway home the light went out. When I got home I read the codes and there were no errors at all! I called the dealer and they figured there was a glitch in the NOX sensor, replaced it the next day, and all has been perfect since! Our dealer is outstanding.
Opinions to date
Compared to the 2009 everything is better except some minor things:
- there is no clock display in the centre console.
- the Satelite radio will not search for stored favouite artists
- the Nav will not display an entire route on demand
- the rear outboard seatbelts are not height adjustable
- no traffic display on the Nav - this may be a Canadian registration problem, as we had no problem with this on the '09
- no low range on the transmission - which we never used anyhow.
- no voltmeter or oil temperature gauge - I will use ScanGage for this info now.
The following things stand out (in no particular order):
- this car is QUIET - we thought the '09 was quiet, the 2011 has better road noise isolation, and the engine is so distant, you wonder where it is.
- the 8 speed transmission is amazingly smooth, far smoother than the '09. If you did not see the tach drop when the shift occurs, you would not know it happened. What really stands out is the downshifts - amazingly smooth. I like to downshift using the TIP mode to slow down on hills - the '09 would kind of disconnect for a moment then drop down with a jerk - none of this in the 2011, butter smooth. How do they make it shift so smoothly? The transmission does not hunt at all, either up or downshifting, and at 100 kms/hr the engine turns at only about 1600 RPM, contributing to the economy and low sound level. It is very relaxed on the highway.
- the handling, so good in the '09, is superb in the 2011 (sport suspension). I never thought I could say a SUV had great handling, but this vehicle is amazing. Extremely little body lean in turns or during evasive maneuvers. Very good road feel, excellent feedback to the steering wheel and ideal proportional steering boost. The best way I can sum it up is that it handles like a tall Golf.
- the seats are much more comfortable than the '09 seats (they are leather vs vinyl) and the power memory seat/mirror/steering wheel operation is flawless. Our daughter loves the heated rear seats already, and it is not even winter yet. The rear set leg room is also noticably improved as witnessed by my two 6 foot 4 inch sons. My wife loves the heated steering wheel.
- the climate control is much improved - you can only hear the fan on the highest speed, and when you make temperature changes you can feel the difference almost immediately. The airflow seems much better in the auto setting as well.
- they turned the urea tank filler around so the filler is at the back - much easier to fill! Also the spare tire is mounted on a nice spoked alloy wheel - much lighter to remove to fill the tank.
- the fuel economy is amazing! The window sticker says 7 litres/100kms highway, but people in Germany have reported in the high 6's. I am seeing around 6.8 l/100km at 100km/hr on cruise (this engine is not broken in yet)! The '09 got 8l/100km under the same conditions. I am looking forward to seeing what we get when we tow our trailer to Florida.
- the KESSY system works amazingly well (our '09 did not have this), I just have to get used to leaving the key in my pocket.
- both the NAV screen and the drivers instrument screen are much improved - more visible, more information and easier to use. The bluetooth implimentation works flawlessly with our Blackberries.
- I thought I would miss the cruise control button on the steering wheel, but the stalk actually works better, and you don't have to look at it. The new design steering wheel controls are much easier to use and more intuative.
Basically we love this car - I never thought I would own a vehicle anything like this!