2016 Touareg V6/Lux — 2006 Touareg V6 — 2013 Audi allroad
Joined
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3,305 Posts
So, VW is not going to help.
I called VWoA a couple of weeks ago, after talking to them countless times over the last few months, about replacing my TOUAREG for a new one - because this damn hum/vibration just can't seem to be fixed. (six visits to the shop and counting-and this doesn't count all the trips for the other stuff: i.e.: two stepper motors, new sunroof, two compass displays, alignment problem I had to pay for, tire wear problems, stereo amplifier problem)
So, today VWoA called me back and said: "VW will not be able to assist you with your request (vehicle swap) and will work within the guidelines of your warranty. We apologize for the inconveniences you've had."
Translation: Sorry your TOAUREG can't seemed to be fixed, and it's really too bad that you have spent a crap-load of time at dealer repair shops over the last year of ownership.... but that's just too bad for you. Keep your vehicle and keep trying to get it fixed and maybe one day you will be happy. F-U!
Of course, this translation is my interpretation of what VWoA really means.
As much as I like the new GTI that is coming out and as much as I would love to buy the V6TDI once it's on the market.... it isn't going to happen.
I will continue to work on getting my vehicle fixed - and if I have to spend all of VW's money to do it ----- I will. But when I get a new vehicle, it WON'T have a VW badge on it.
Sorry VW - you had your chance at winning a customer for life - but you blew it.
I still love my TOUAREG though and won't feel as bad about VW's decision once I drive my car ---- that's the pisser of it all.
I called VWoA a couple of weeks ago, after talking to them countless times over the last few months, about replacing my TOUAREG for a new one - because this damn hum/vibration just can't seem to be fixed. (six visits to the shop and counting-and this doesn't count all the trips for the other stuff: i.e.: two stepper motors, new sunroof, two compass displays, alignment problem I had to pay for, tire wear problems, stereo amplifier problem)
So, today VWoA called me back and said: "VW will not be able to assist you with your request (vehicle swap) and will work within the guidelines of your warranty. We apologize for the inconveniences you've had."
Translation: Sorry your TOAUREG can't seemed to be fixed, and it's really too bad that you have spent a crap-load of time at dealer repair shops over the last year of ownership.... but that's just too bad for you. Keep your vehicle and keep trying to get it fixed and maybe one day you will be happy. F-U!
Of course, this translation is my interpretation of what VWoA really means.
As much as I like the new GTI that is coming out and as much as I would love to buy the V6TDI once it's on the market.... it isn't going to happen.
I will continue to work on getting my vehicle fixed - and if I have to spend all of VW's money to do it ----- I will. But when I get a new vehicle, it WON'T have a VW badge on it.
Sorry VW - you had your chance at winning a customer for life - but you blew it.
I still love my TOUAREG though and won't feel as bad about VW's decision once I drive my car ---- that's the pisser of it all.