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Volkswagen Customer Service

5316 Views 12 Replies 11 Participants Last post by  peasant
Hello all:

On my follow up post "starter", I have been trying to contact VW Customer Service to help with my issues. In the 8-10 phone calls I have made over the last two months, and requested a call back, I have yet to get one.....

Has anyone out there had better luck with VW customer service? I would really appreciate some direction.

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ok folks - I'll relate my story ... In short, I bought a lemon Touareg. Well close to it it is 75% towards the legal NJ definition of a Lemon. VW have fixed every issue so far. Not only that, but they have also extended the waranty from 4/50 to 7/100. I would have prefered to have a perfect vehicle, but can't complain on the way VW customer service and dealer treated me.
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