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So I heard from the VW service manager yesterday. Here's the latest update:

"Hi, so it appears as the flange behind the rear main is actually the source of the issue, this involves additional tear down, removal of the turbo charger, and most of the engine components on the top of the Engine, we have to replace the seal behind the rear main, and the rear main as well, if that makes sense."

They also sent me this video. 216654

The wait continues......
 
I told you that you should've asked for a loaner... it will be a while before you get your rig back.
This is great advice. Loaners are expensive for dealers, and they have very few of them. My dealer does the work approximately 10x as fast when I demand a loaner. I have two extra cars also, and hate driving the Atlas/Taos/ETC they will loan me, but ask for it anyways just to drive home, and then park it and drive my Porsche anyways while I wait.
 
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Well after 2 1/2 weeks, I got my Touareg back. There were no charges for the work, everything was covered under warranty. You have to admit for a 10 year old vehicle with just over 100,000 miles on the odometer, the warranty they gave us as part of the emissions bs was very nice. I took a picture of the car & the work write-up. 🙂
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You should paid out of pocket to have your TC tensioner replaced with the upgraded version since they already went that deep into it... shame we didn't know all this was being covered in advance.
 
I had them replace the serpentine belt during my prior service. If the tensioner was bad, I would hope that would have been addressed at that time. Just had a 1/4 tank of fuel when I picked the car up. A little over $91USD for 3/4 tank @ $4.69/gal. Sure wish they would open that pipeline coming from Canada......;)
 
Well after 2 1/2 weeks, I got my Touareg back. There were no charges for the work, everything was covered under warranty. You have to admit for a 10 year old vehicle with just over 100,000 miles on the odometer, the warranty they gave us as part of the emissions bs was very nice. I took a picture of the car & the work write-up. 🙂
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10 year 120k mile factory power train isn't due to emissions
 
Too bad I said timing chain tensioner (the back of the engine) which has nothing to do with what you're saying. :p
You won't get pity from me on fuel costs because....
Just a quick note to let you know that a transaction of $154.00 was made on your Tangerine World Mastercard® 5360 xxxx xxxx xxxx at PIONEER STN #176 on September 15, 2023.
 
Well after getting my car back I noticed the exhaust smell in the cabin was really bad. I opened the front hood and could really smell the exhaust so I'm assuming the leak is up front. I shut down the ventilation system which was making it worse. I have an appointment on Wednesday. I guess the motto "get it right the first time" doesn't apply to auto mechanics.
 
I had the Touareg in to assess the exhaust leaks. They said they couldn't find anything which surprised me. They tightened all the bolts to spec and that's all. Sometimes the smell seems to be there and other times not. I'm going to borrow a CO monitor to determine if any is detected.
 
I did a follow up of this issue on another post I made later on. I had two leaks, oil filter housing an my oil cooler. My filter housing was not covered(1,200 quoted). I did the job myself with the part and seals from the dealer($400). The oil cooler gaskets were covered. The tech was a pretty nice guy, he quoted essentially everything under that intake manifold that touches oil or coolant. He even claimed to vw that the oil cooler was defective so they would replace it too. $0 and the car was there a few days. Very very happy with it. Yeah the filter housing would’ve been nice to be covered but I mean it was a very easy job. Happy my oil cooler stuff is done though. I’ve heard of some people fighting and fighting and eventually they get it covered.
Any help or input on advice to getting the oil cooler quoted as "covered" due to faulty or failure? I currently have a severe oil leak due to the oil cooler and was quoted over $3500 even though I have sub 100K miles and both warranties still in effect. The EGR cooler has also been covered/replaced under warranty previously but now the oil cooler is supposedly not.
 
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