Factory power trainb will cover and so will emissions warranty

 

I have a 2013 Touareg TDI and during a recent oil change I noticed oil coming down on the back side of the engine block. I called my local VW dealer asking if the warranty would cover it. My car is a few months shy of 10 years since purchase and 230 miles short of 100K miles. They said they would have to see what it was before deciding if the warranty applied. I bring the car in next Wednesday (7/26). I will update after the appointment.

 

I did a follow up of this issue on another post I made later on. I had two leaks, oil filter housing an my oil cooler. My filter housing was not covered(1,200 quoted). I did the job myself with the part and seals from the dealer($400). The oil cooler gaskets were covered. The tech was a pretty nice guy, he quoted essentially everything under that intake manifold that touches oil or coolant. He even claimed to vw that the oil cooler was defective so they would replace it too. $0 and the car was there a few days. Very very happy with it. Yeah the filter housing would’ve been nice to be covered but I mean it was a very easy job. Happy my oil cooler stuff is done though. I’ve heard of some people fighting and fighting and eventually they get it covered.

 

I'm hoping it's nothing major. I changed my oil about 2K miles ago and see it's down 2 lines on the digital oil gauge. I don't have a lift. Is the oil filter housing up front where you inert the new element? My leak seems to be coming from the back side of the engine. Any clues?

 

These 3.0L’s sole purpose in life from factory, was to stain driveways 😁. Trace an oil path if you can see if it goes up the bell housing to the top of the engine. When my valve cover gasket leaked on my one Touareg, and my oil cooler was leaking on my other one, the oil between the engine and trans was just from the oil trail from the top of the engine. Either way, hope the dealer helps you out.

 

Thanks. I plan to bring it inside and have a look from up top before I bring it in. Hopefully nothing major.

 

Earlier today (7/26/23) I dropped off my 2013 Touareg TDI at my dealership to have them determine the cause of the oil leak. They had the car from 7:45am and I just received a call at 4:30pm. The service manager advised me that the main seal was leaking, although not a lot, but needs replacement. That's the bad news. The good news is that he said it was covered under the TDI Emissions Extended Warranty. They ordered the parts and I plan to have the work done thereafter. Fortunately for me the car is 1 month away from being 10 years old & 150 miles short of 100,000 miles, either of which end the extended warranty. I appreciate VW covering the repair cost!!🙃

 

Make sure they look at the upper timing covers when they drop the transmission.

 

OK, I will let them know. Are they know to leak or be an issue as well? Have not heard anything about them. Thx.

 

I dropped my '13 Touareg TDI off this morning to have the rear main seal replaced. I was told they will drop the engine and transmission to do the job. I asked them to also look at the upper timing chain covers. I will report back when the work is complete.

 

Nice.... that's an awesome repair to have covered under warranty as it's a big job.

 

Well my '13 Touareg TDI has been at the dealer a week already to change the rear main seal. I inquired last Thursday (9/15) as to the status and was told "there is a special tool required to manually turn the crank, allowing us to remove the bell housing mount bolts and separate the engine. I'm working with the service manager here and at a few local stores on acquiring the tool today, and were in a bit of a holding pattern until we can sort of the special v.w. tool situation." I was surprised they scheduled the work without first checking to see they had all the tools to do the job. Kinda crazy. I'm hoping they know what they're doing.....oh my!

 

Why are YOU working on getting the tool THEY need?

 

I am not getting the tool, they are.....eventually. I received this update this morning:

" the tool is coming from v.w. , 24-48 hours, so it could be here by tomorrow or Wednesday."

I replied that they should have had the tool ready prior to the job. Crazy.

 

Sounds like they didn't provide a loaner, so there's no cost impact on them if it takes a month or a week or a day....

 

Yeah, I didn't ask for a loaner since we have 2 other cars. I just hope it's done correctly and there are no left over parts after they put things back together!!

 

So I heard from the VW service manager yesterday. Here's the latest update:

"Hi, so it appears as the flange behind the rear main is actually the source of the issue, this involves additional tear down, removal of the turbo charger, and most of the engine components on the top of the Engine, we have to replace the seal behind the rear main, and the rear main as well, if that makes sense."

They also sent me this video. 216654

The wait continues......

 

I told you that you should've asked for a loaner... it will be a while before you get your rig back.

 

This is great advice. Loaners are expensive for dealers, and they have very few of them. My dealer does the work approximately 10x as fast when I demand a loaner. I have two extra cars also, and hate driving the Atlas/Taos/ETC they will loan me, but ask for it anyways just to drive home, and then park it and drive my Porsche anyways while I wait.

 

Yeah, I should have thought about that. We have a TDI Golf & my 911 so I was ok without a loaner, but the timing could be accelerated with the loaner request. Good advice.

 

Lovely landscaping. And of course, P car

 

I drove to the VW dealer last Friday. The car was on the lift, however the engine & transmission were back in place. The Service Manager said they have quite a few quality checks to go over since a lot of the car was disassembled. I'm hoping to get it back this week......

 

Well after 2 1/2 weeks, I got my Touareg back. There were no charges for the work, everything was covered under warranty. You have to admit for a 10 year old vehicle with just over 100,000 miles on the odometer, the warranty they gave us as part of the emissions bs was very nice. I took a picture of the car & the work write-up. 🙂

 

You should paid out of pocket to have your TC tensioner replaced with the upgraded version since they already went that deep into it... shame we didn't know all this was being covered in advance.

 

I had them replace the serpentine belt during my prior service. If the tensioner was bad, I would hope that would have been addressed at that time. Just had a 1/4 tank of fuel when I picked the car up. A little over $91USD for 3/4 tank @ $4.69/gal. Sure wish they would open that pipeline coming from Canada......

 

Well after 2 1/2 weeks, I got my Touareg back. There were no charges for the work, everything was covered under warranty. You have to admit for a 10 year old vehicle with just over 100,000 miles on the odometer, the warranty they gave us as part of the emissions bs was very nice. I took a picture of the car & the work write-up. 🙂
View attachment 260647

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10 year 120k mile factory power train isn't due to emissions

 

That's because it doesn't exist.

 

Too bad I said timing chain tensioner (the back of the engine) which has nothing to do with what you're saying.
You won't get pity from me on fuel costs because....

Just a quick note to let you know that a transaction of $154.00 was made on your Tangerine World Mastercard® 5360 xxxx xxxx xxxx at PIONEER STN #176 on September 15, 2023.

 

Well after getting my car back I noticed the exhaust smell in the cabin was really bad. I opened the front hood and could really smell the exhaust so I'm assuming the leak is up front. I shut down the ventilation system which was making it worse. I have an appointment on Wednesday. I guess the motto "get it right the first time" doesn't apply to auto mechanics.

 

But did you die?

 

At least the car is nice to look at.

 

I had the Touareg in to assess the exhaust leaks. They said they couldn't find anything which surprised me. They tightened all the bolts to spec and that's all. Sometimes the smell seems to be there and other times not. I'm going to borrow a CO monitor to determine if any is detected.