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Hi all, well after a few months of everything being all sorted today i closed the main tailgate and it wont latch. It has the last 5mm soft close function on my Touareg but when you close the tailgate now it just drops to a dead shut and bounces back up. If i push hard enough i can hear the striker pin try to pull back the tailgate but after the whirring you can just lift the tailgate back up. Ive had the covers off and have jumped in the boot while my wife closes the tailgate and these are my observations.
If i open the tailgate and push the latch mechanism closed with my fingers the striker pin on the boot floor automatically pulls back as if initiating soft closed., so i open the tailgate using the handle and the striker pin releases. If i get in the boot and shut the tailgate the latch starts to go around the striker pin until the boot comes to a dead stop but the striker pin will not pull back and initiate soft close. If my wife pushes hard on the tailgate the striker pin will start to pull the latch back but then bounces back and you can just open the tailgate again.???
It seems the latch in the tailgate mechanism wont click around the striker pin for the striker pin to pull the tailgate closed the last 5mm. Has anyone heard of the latch mechanism failing? There is no adjustment on the latch part, and i have moved the striker pin as close as i can but it makes no difference.
Any help would be great
thank you
If i open the tailgate and push the latch mechanism closed with my fingers the striker pin on the boot floor automatically pulls back as if initiating soft closed., so i open the tailgate using the handle and the striker pin releases. If i get in the boot and shut the tailgate the latch starts to go around the striker pin until the boot comes to a dead stop but the striker pin will not pull back and initiate soft close. If my wife pushes hard on the tailgate the striker pin will start to pull the latch back but then bounces back and you can just open the tailgate again.???
It seems the latch in the tailgate mechanism wont click around the striker pin for the striker pin to pull the tailgate closed the last 5mm. Has anyone heard of the latch mechanism failing? There is no adjustment on the latch part, and i have moved the striker pin as close as i can but it makes no difference.
Any help would be great
thank you