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New T3 owner. I would like to update my rns-850. I have researched this extensively. I have discussed this with my local VW dealer. The info I'm getting is disappointing. Dealer wants me to pay $380 for 7P6 051 236 AQ (V10 North America Area) and pay $280 for 7P6 051 850 AQ (Activation Document). One of the preceeding part numbers is the dealer "TOOL", and the dealer keeps it and can do updates for other customers, at my expense.

Does anyone know of a VW dealer who knows what they are doing with the RNS_850 Update?
 

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New T3 owner. I would like to update my rns-850. I have researched this extensively. I have discussed this with my local VW dealer. The info I'm getting is disappointing. Dealer wants me to pay $380 for 7P6 051 236 AQ (V10 North America Area) and pay $280 for 7P6 051 850 AQ (Activation Document). One of the preceeding part numbers is the dealer "TOOL", and the dealer keeps it and can do updates for other customers, at my expense.

Does anyone know of a VW dealer who knows what they are doing with the RNS_850 Update?
Roger,
If they are telling you that you have to pay for both, give VW NA customer support a call. You only have to pay for the activation document. You don't keep the SD card; that is on the dealer, and it's a one time charge for them. The activation document is so you can have a legal copy of it.

I had mine brought up to date earlier this year, and yes, it was a pain in the ass. Dealers don't know how to deal with it, because they just don't get a lot of customers asking about it, so they lack experience. Also, before they do that upgrade, make sure your firmware is up to date, or you'll brick your unit. I read on this forum that someone else had their maps updated, and it bricked their unit, because the dealer failed to update the firmware. The dealer had to buy them a new radio.

Hope this helps.

PS. Edit your profile so people know where you are, so they can recommend a dealer.
 

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I did exactly that, I called VW of NA. Touareg s[ecialist I dealt with contacted dealer, then called me. I was informed I am required to pay for both!

Where did you take yours?
 

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Thank you, Tamogren. I put in some info. I hope that helps!

Maybe, I should ask: Can I update my '11 T3 RNS-850 myself? I'm a trained mechanic, just new to VW. I have Ross Tech VCDS. As I understand the issue, a Firmware update must be accomplished BEFORE the RNS-850 data is updated.

I recently bought a 2011 Jetta Sportwagen TDI, 2013 Passat TDI, and the 2011 Touareg Lux TDI.

Also, I put in a 500 gallon Highway Diesel tank at my home, and don't go to the gas station anymore:)
 

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Thank you, Tamogren. I put in some info. I hope that helps!

Maybe, I should ask: Can I update my '11 T3 RNS-850 myself? I'm a trained mechanic, just new to VW. I have Ross Tech VCDS. As I understand the issue, a Firmware update must be accomplished BEFORE the RNS-850 data is updated.

I recently bought a 2011 Jetta Sportwagen TDI, 2013 Passat TDI, and the 2011 Touareg Lux TDI.

Also, I put in a 500 gallon Highway Diesel tank at my home, and don't go to the gas station anymore:)
You can update the firmware, with a caveat. You cannot update the maps without dealer involvement, although there are some threads on Russian forums that say they've had success on EU Touaregs. I haven't' bothered to try. This is my fourth VW (currently own a 2007 GLI as well). I've been using a VAG-COM for close to 15 years, since I owned my 2001 Jetta Wolfsburg.

In regards to updating the firmware, look for the thread with V711 firmware in it's title. Unfortunately, you are left with two codes that won't go away under the 5F module that are related to SVM (software version management). This is basically a security measure that VW has added to VW and Audi to prevent owners from working on their cars. If you change anything, it'll throw a code, and only the dealer can clear it. They have to plug their diagnostic tool into the car, call back to the Vaterland, and clear the code. Their are some methods that may work (I did manage to clear one), but there is no guarantee you can do it on your own. All that said, it doesn't mean that the firmware upgrade won't work, you'll just be left with error codes. Even then, I had a hard time getting my dealer to clear the code, even with directions from the TSB.

Hope this helps.
 

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My gut response is just let the dealer do it. With one caveat: A dealer who knows what they are doing (seems to be an issue), and one that isn't overcharging me.

BTW, how much did your update cost? I made a typo on my first post, each part number is $380 each, $760 total. But, the service advisor would not inform me how much their shop charges would be. I'm gonna guess, at least 2-3 hours shop labor.
 

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My gut response is just let the dealer do it. With one caveat: A dealer who knows what they are doing (seems to be an issue), and one that isn't overcharging me.

BTW, how much did your update cost? I made a typo on my first post, each part number is $380 each, $760 total. But, the service advisor would not inform me how much their shop charges would be. I'm gonna guess, at least 2-3 hours shop labor.
Updating the firmware isn't hard; just follow the directions from the TSB. Essentially all you do is put a CD in the drive and it does the rest. Even my dealer wouldn't do it when I asked them to, unless there was a specific complaint (TSB wouldn't qualify, although a requirement for the map update may.)

My dealer only charged me for their price on the activation document ($270). This was only because I spoke with parts manager directly, after emailing with them and the service department for over a month, and no one could give me an answer. Most of the time, they'll charge you for the activation document ($300-$350), and then the time to do the job (usually 1-2 hours). Essentially, it should cost $500 to update. Your dealer charging for the SD card is total BS. Again, my advice - find a different dealer. For the extra $400 your dealer wants to charge, it might be worth a drive to Maryland to have my dealer do it.
 

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Hello folks, question I dont see on all of the RNS850 upgrade posts. What does the upgrade give me? Why would I pay anything for it in the first place? Better sound, better menues, more options, or is it simply updated maps?
 

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Hello folks, question I dont see on all of the RNS850 upgrade posts. What does the upgrade give me? Why would I pay anything for it in the first place? Better sound, better menues, more options, or is it simply updated maps?
It's in the title. Nav Data Update (new maps).
 

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I'm told by the dealer that the current version is V12 for my 2016 Touareg. I called VW and they say that it is the owners responsibility to update the the system once a year for $380. To me that is BS

Regards
 

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I'm told by the dealer that the current version is V12 for my 2016 Touareg. I called VW and they say that it is the owners responsibility to update the the system once a year for $380. To me that is BS

Regards

Truth of the matter is that VW doesn't give a crap about the consumer when it comes to providing updates to either the Infotainment system OR the different control modules unless there is a TSB for it. Their attitude is, if it's working then why would you need to update it to the latest we have available?

Sad really, just sad.


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Truth of the matter is that VW doesn't give a crap about the consumer when it comes to providing updates to either the Infotainment system OR the different control modules unless there is a TSB for it. Their attitude is, if it's working then why would you need to update it to the latest we have available?

Sad really, just sad.


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I was initially going to say that most car manufacturers charge for nav upgrades, but it turns out that not all do. I think that many manufacturers regard upgrades as just another wear item to charge for like wiper blades, etc.

Here is an article on what some other manufacturers are currently doing:
https://www.automobilemag.com/news/updating-outdated-navigation-data/
 

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In other words... it's all about the Benjamins.
How they can milk the consumer after the sale.
Stuff like this should be released for free.
Hell, even Windows does it... as much as I don't like them.
Money hungry blood suckers they are... unfortunately we're stuck with 'em.


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