Cooler,
I will rephrase what I said in my first post. Apparently when I received the truck back they had only done the ECU update for the engine lag issue. They service manager kept reiterating that they had not touched anything in the affected systems... So to be honest, I don't know if my Treg has the TCU update or not. I asked but the service manager's computer said it didn't need it or I guess already had it...
From talking to the service person when I dropped my vehicle off. The 3rd gear deal is actually a limp mode the vehicle went into. I am not so concerned about being in the limp mode. Actually it is a good thing, so it won't just leave a person stranded. My issue is with how it got to the 3rd gear limp mode, via 1st gear or what seemed as 1st. It did up-shift in getting to 3rd. When your traveling along at a pretty good clip, 4 or 5th gear. 1st gear is a long scary way away...
They did find faults logged in my case... So, if your issue is similar to mine you needn't worry that they can't find anything...
From my understanding they attributed the cause as a connectivity issue. Basically, the data was interrupted from the TCU to the rest of the CAN bus system... The temporary solution, Reboot the system I.E shut the car off and voila like a bad (or good) Microsoft OS it works again...
It seemed as though my service center didn't really know what was really causing the connectivity problem. Or at least that was my impression. They checked all of the wiring to the TCU and supposedly it was fine. So their recourse is change the TCU, which they don't have of course. They were going to swap out with a vehicle on lot, but I was told that the on lot TCU's are too different to do this with mine. Whether it is physically or programming wise... They didn't elaborate...
Given the time I have been Touareg-less (10 of 35 days ownership, not just for this issue, there are more) and the time to think about just this issue, this is a serious safety issue. I don’t think I will accept my current Touareg back… I am supposed to receive the vehicle back tomorrow… We shall see…
Don’t get me wrong I absolutely am fanatic about this vehicle, but endangering my safety is where I draw the line… :chainsaw: