[Mike]

TREGinCO had major problems, too.

He called his regional field representative and made a face-to-face appointment. Matters of this nature should be dealt with in person, as human nature typically allows for walls (arrogance, etc.) to break down when seeing another human in person.

I suggest you schedule a face-to-face with the regional rep.

Also, take your post here, throw it into a word processor (MS Word, etc), spell check it, then mail it Certified (or any method that requires a signature) to VWoA, the BBB (www.bbb.org), and your dealership.

Those are the first steps to getting issues like this resolved.

Hope that helps.

Keep us posted

 

[Mike]

We're getting to that level, too. We are a fledgling site and hope to be contacting VWoA soon about any interest in them monitoring this site as well.

The goal of Club Touareg is to become the source for Touareg information - official or not.

:mrgreen:

 

[Mike]

Never be sorry for asking - that's what we're all here for =)

Without questions and answers, this forum (all forums in the world) would be useless.

elvic_thrust:

 

[Mike]

We're getting to that level, too. We are a fledgling site and hope to be contacting VWoA soon about any interest in them monitoring this site as well.

The goal of Club Touareg is to become the source for Touareg information - official or not.

:mrgreen:

Wow... apparently, Club Touareg IS at that level. We have a few VWoA employees here monitoring the issues on the site. At this time, they wish to remain anonymous, which I definitely honor.

However, I am going to be contacting VWoA for an official response and, hopefully, an official VWoA authorization for their reps to post here.

:joy: :dance: :joy: :dance: elvic_thrust: elvic_thrust: