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Hello - the hybrid function on my gas/hybrid 2012 Touareg is no longer functioning and the regional Volkswagen dealership and garage is unable to find a solution.
Specifically, I am unable to choose to operate the vehicle in hybrid mode but I am still able to get it to work using lift, coast & maintain on the motorway, for instance.
Real pity because the car drives well, simply that it uses much, much more fuel than even the non-hybrid Touareg due to the weight of the batteries. This isn't a Volkswagen success story, to say the least, neither from the design, sales, after sales or customer service perspective.
Before starting legal procedures against Volkswagen, does anyone have any suggestions?
thanks
 

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Surely the dealer has asked for technical help from Germany?

The norm would be for someone from VW to go to the dealership and investigate.
 
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noobytoogy
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