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A friend of mine sent me an email today with the screen above. He said his wife hit a button and cleared everything. Not sure that is possible but this is what he has now. I hope it is looking for the firmware update K0711 or if there is a newer firmware version K0737 not sure but I hope I can either dvd or SD card the update.

Thanks
 

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I have a friend with a Touareg where the GPS is not correct. Vehicle is off the road. I'm trying to figure out if it is hardware or software. Trying to see if anyone had this problem and corrected it with a firmware update along with maps.
 

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Unless he has changed something on the SD card itself, this is the exact v12 ebay posting that I bought in 2019. I bought this and sent it to Joe who posted it. The exact SD cards and the packaging came from VW. What I received in 2019 is the V12 map update. So V12 is the 2018 map update and not the 2021 map update. Unless he has changed the contents of the SD card but I doubt it.
 
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