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My 2004 Touareg has heat on the driver side but no airflow, but has airflow to the passenger side but no heat. What can cause this? Solution? Dealership said they need to take the dashboard out to figure out what is wrong
 

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Check the blend doors and the blend door acutators. They are what diverts air across the heater core or bypasses it. The dealer is right, however; the dash has to pretty much come apart just to diagnose.
 
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