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Airbag Fault Warning Light

My v6 just came back fixed--allegedly fixed--from the dealer two days ago with the same problem, but, today my wife just called to tell me that it's on again. The dealer had detected a low voltage code (battery) and said that was the reason which caused the fault light to come on. He must have just resetted the setting. I just made an appointment for Thursday, hope it's nothing major.

Regarding loaner car, can anyone tell me where/whom I can complain about the loaner car service. Even though I had reserved a loan car on my last visit, I still had to wait and be shuttle back and from the Enterprise Rental Car. Not only that, anything more than Tarus or Impala, I had to pay out of my own pocket.

 

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Air bag problem

My Touareg went back to the shop and now I'm told they need to order the airbag for the driver side which is in back order. Originally, the dealer had said it was due to a 'sudden drop in battery voltage' that triggered the fault light to come on. But after I went back in for the second time, they realized moving the seat (after re-setting the fault light) cause the fault light to come back on. Luckily, the dealer let me take my Touareg until the part arrives. I just hope my dealer--Eastcoast Automall, Englewood, NJ--knows what they are doing.