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Anyone use an iphone 8 or newer with their 2013+ Touareg?

I'm unable to get either or our iphone 8's to pair with the RNS. I'm able to use the blue tooth function to stream music but just cannot get the phone to pair. Anyone else have any luck?

I have iphone xs's on the way and am hoping they will pair with the RNS. They work fine in our 2015 TDI Golf and 2018 Golf R but just not the Touareg.
 

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Mine works fine.
 
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