Hi Nick,
BUGGER!!!
Tough luck writing off the Touareg. From the photos there doesn't seem enough damage to write it off.
Glad you are okay and trust your insurance company looks after you well.
Cheers.
Yes, bad luck comes for a reason. As you may remember I had lots of problems with my MY15, wheel alignment issues, lot of faults regularly being thrown etc.
So far, my brand new MY16 has ticked all the boxes, without the issues that the old one had.
I am thinking of the whole experience as a reset in my Touareg ownership.
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Car was written off as the area of the impact bent the frame, meaning that the engine, and entire drive train needed to be taken out to fix. Also, as it has ACC and all the other tech gear, apparently, when you have a major front impact, with air bags going off, they need to replace all those parts, including radars etc...
I also, believe that they were going to get a reasonable amount for the rest of the car, as parts etc at auction.
It all added up in my favour, as I don't think they were comfortable repairing the car, and offering a life time guarantee on repairs, and having ongoing future problems, that would cost them lots in the future. It was easier for them to cut their losses and write the car off, I guess.
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I was and still am with RACV Complete Car Insurance. It is their premium insurance product, but a car like the Touareg requires a premium insurance, so happy paying more than the cheaper insurances. They provided car rental for the entire month that I was without a car, and the after accident service was fantastic. Could not fault them.