HOW CAN THIS BE?? EXHAUST DESIGN FLAW IN 2008 TOUAREG 2

10852 Views 24 Replies 10 Participants Last post by noobytoogy, Apr 18, 2013

AB328

Discussion Starter · Mar 20, 2013

Saturday night I took my wife's 2008 Touareg to work because she had just came home from errands and her vehcle was already warm. After an overnight shift I tried starting it and it would only half start and shook violently before quitting. I tried a few more times and same thing. It was cold this night here in northern Minnesota and got -13 degrees Farenheit. However, it has been outside in much colder temps and never had an issue. Long story short I had to get it towed and only to find out the exhaust was completely frozen up under the vehicle. According to my service department our era of Touareg does not have drain holes in the exhaust like the new generation Touareg and as a result it was just another one of the many problems we have had with this vehicle. The dealer ended up drilling some holes for us and even seemed in disbelief about the situation. And by the way it was not packed with snow underneath and I can assure you this vehicle is babied. This is the only vehicle I have ever had do this and I'm just annoyed at what has gone wrong on this thing considering the "premium" label. I told my wife the next issue and it is gone for an American SUV and we are done with VW.

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Kryspyx

· #4 · Mar 20, 2013

Thought the same here VW, but he said the wife had just returned home from running an errand and he took the car because it was "already warmed up."

But yes, sounds like the car wasn't running long enough for the cat to heat up enough...failing to vaporize the moisture, leading to condensation accumulation when he shut it off at work. Condensation in exhaust at -13 = ice-blocked exhaust in about 35-40 mins. But drilling holes in the exhaust???? W-T-F!!!?!!! I would never go to that STEALership again!

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Kryspyx

· #6 · Mar 20, 2013

This is what dealerships get when they skimp on knowledge & experience to save a couple of saw bucks on labor.

BTW...to the OP'r...I would have another dealership, put it up on a lift to document the damage this dealership did...(tell them you took it to mom & pop's service center (NOT the dealership). Tell them you think they may have screwed the pooch on your exhaust. Let the new dealership document the damage as if you are going to make Mom & Pop pay to fix the damage. Once you have documented proof of the damage & estimate for repair from the second dealer in hand, along with the invoice from the first STEALership....call VW Customer Care or VWoA and scream bloody murder till your exhaust is made whole again AT NO COST TO YOU!

Don't blame the manufacturer for the dealership's DUMB-ARSE mistake! Sorry you are having probs with your Treg, but sounds like your dealership may be causing you more headaches than help.

BTW... Hope you don't have to have emissions testing there. If you do, the dealership just ensured the Treg will fail its next inspection.

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Good luck!

Peace

PS...You're not in St Olaf are ya?? Even Rose wouldn't trust the mechanics there to work on her tricycle!! LOL. j/k.

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