Discussion Starter · #1 ·
Hi everyone....first post. I have a 2015 TDI Lux and am based in the US. I searched the forum, but cannot seem to find a similar issue. When my tailgate closes, the latch won’t engage and I cannot lock the car. I was still under cpo as of last week and took it to the dealer and they simply replaced the latch and today i am having the same issue. I have a video that i sent to my service advisor, but if you guys have any ideas, I appreciate it. I dont think I can load a video here. Essentially the power liftgate comes down but the softclose latch doesn’t engage. If i pull on the trunk a little then it latches.