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hi all....any help would greatly be appreciated

so my 2016 touareg 3.0 is refusing to start. After having the car washed the battery went flat, I changed the battery with a spare I had lying around but now I have a message showing as running gear which pops up??? when I try to start the car it just clicks and does not turn over. at first I thought it may be the starter. this has been removed and tested and is all ok. it seems strange that it doesn't turn over. the starter clicks and just make no attempt after that. ive noticed the driver rear suspension is about an inch higher than the others.

anyone had this issue or have any suggestions?
 
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sultee786
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