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Discussion Starter · #1 ·
My headlight went out on my 04 Toureg. On the assembly it says xenon but the headlight is hid I believe. It has a small metal square attached to it. I ordered new lights off eBay but they won't work. The local vw shop couldn't give me an exact answer to the problem. They only do the first 30 minutes of diagnosis for free and had no bulbs on hand to try. Any helpful ideas would be appreciated. Also where to get cheap vw parts that work.
 

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Sounds like you have xenons which is the same as HIDs but the latter word seems to be used to refer to aftermarket kits whilst the former is used to describe manufacturers installed lights.

Post a picture.

There are loads of posts of where to buy parts - use the Search function.
 

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The whole industry has confused itself and the consumers. Xenon is a noble gas. Halogen bulbs contain xenon gas. HID lights also contain xenon gas. So when you say "I have xenon bulbs", you are not being specific enough. You could still have either halogen or HID.

HID is the proper term for non-filament type bulbs that do not run a halogen cycle. Anyone calling them xenons is incorrect. Drives me nuts!
 
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You want a "D1S" HID bulb (that is the exact style that fit in the Treg). You also want 35W...which is the wattage factory HID bulbs are. Note there are 55w HID bulbs, and these would NOT work in the factory setup.

Stick to OEM (Osram is the OEM manufacturer made in Germany is what you want) and color of around 4,300k. There are a lot of fake bulbs out there now and they will do everything from burn out quickly, give poor lighting, or not work at all.

If you take the remaining light that works and switch it to the other side does that light continue to work? If so, then you purchased a dud. If the light no longer works, than something else is wrong here.

The back of your bulb with the label says??? Picture would help.
 

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As above, if you need new bulbs do make sure you are getting GENUINE Osram/Philips.

Member Qpower on here sells them.

Anything cheap is possibly a fake.
 

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Discussion Starter · #7 ·
How do I get in touch with qpower? I tried searching for him and sending a message but it didn't go through and wouldn't say why. Thanks.
 

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His user name is QPower1

This is his website:

Alretta Truck Parts, Inc. - Brake Parts Specialist to the World!

It looks like at least one of your ballasts has already been changed and clearly you need TWO new bulbs so the color/colour matches.

I'd get two new ballasts too. Ask him about them. From VW dealers they are expensive but they are generic and can be bought more economically - just make sure you buy genuine again.
 

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For reference I recently did my HID's. I purchased them here and they are real, legit OSRAM D1S bulbs: http://www.amazon.com/gp/aw/d/B00265FXTA?vs=1

To me, neither of these bulbs looks like the legitimate ones I have seen. The left looks possibly original to car from new???--hence no label?? Otherwise it doesn't look current Osram

The right has no name?? This is a bit odd. Have not seen this before...

No matter where you get them, get two.

Did the light go because it exploded in the housing? Never read of this, but your light is shattered so I am asking.
 

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Discussion Starter · #10 ·
Yes the one on the left was original, one on right I got off eBay. I honestly don't remember if it looked like that when I pulled it out or not. Was 3 months ago.
 

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Discussion Starter · #11 ·
His user name is QPower1

This is his website:

Alretta Truck Parts, Inc. - Brake Parts Specialist to the World!

It looks like at least one of your ballasts has already been changed and clearly you need TWO new bulbs so the color/colour matches.

I'd get two new ballasts too. Ask him about them. From VW dealers they are expensive but they are generic and can be bought more economically - just make sure you buy genuine again.
This is going to be stupid but what is the ballast? The square metal part attached to the bulb or is it in the housing?
 

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The large square metal boxes are your ballasts.

Please BEWARE - these put out very high voltage - enough to stop your heart - so if you don't really know what you are doing, get someone in who does!
 

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Honestly I would start with two new bulbs and see what happens. Yes you might need a ballast, but the Ebay bulb from an unknown vendor and brand is my 1st suspect. If you do, do the ballast...like Nooby said be careful and if not 100% just have someone else do it.
 

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Discussion Starter · #14 ·
Honestly I would start with two new bulbs and see what happens. Yes you might need a ballast, but the Ebay bulb from an unknown vendor and brand is my 1st suspect. If you do, do the ballast...like Nooby said be careful and if not 100% just have someone else do it.

I thought they had to come with the ballast. Either way I ordered 2 new ones with ballast off Amazon. Phillips oem so should work. Was 110 for both. Also just wanted to say thank you for all your input and from noobytoogy.
 
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