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Sales lady told me that I would be receiving a 20% parts and labor discount for the jobs (replace rear brakes, fix side view mirror, oil change, replace pollen filter) over the phone, so I gave her the go-ahead. but when I got the Bill, it appears that i was only getting 5% parts discounts (compare the list vs. net column) instead of 20%.
She then explained that the discounts were manually applied behind the scene.
I uploaded the bill and removed all sensitive personal/dealer information, I will let you be the judge, currency is Canadian:
Summary of pre-tax amounts:
rear brake job: $834.58
oil change: $130.47
fix side view mirror (piece of plastic of the bottom broke off): $217.16
replace pollen filter: $91.73
here is the bill:
She then explained that the discounts were manually applied behind the scene.
I uploaded the bill and removed all sensitive personal/dealer information, I will let you be the judge, currency is Canadian:
Summary of pre-tax amounts:
rear brake job: $834.58
oil change: $130.47
fix side view mirror (piece of plastic of the bottom broke off): $217.16
replace pollen filter: $91.73
here is the bill:
