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Did I get a lemon?

2263 Views 1 Reply 2 Participants Last post by  suthern1
When I test drove the 2004 V-8 Touareg a warning light came on within 5 miles. (tire damage) We drove it back to the dealer and we were told that it was just a sensor and that it would be taken care of. It was the only 2004 V-8 the dealer had. I loved the ride, the style and performance so I bought it. Well when I brought it back the following day, the dealer said they would have to make an appointment. I made an appointment and took it back 4 days later. I picked it up that afternoon and they said the problem had been fixed. (I think they just reset it) The next day the light came back on, I took it back, then the memory would not keep for the seat, I took it back, four times one warning light after another and throughout all this time it continued to pull to the right. Then two weeks ago it would not start, I had to call a tow truck, it was late and raining, I got a jump and went to night class I teach, well after the class the car again would not start. It was dark, everyone had left and I was in an isolated place. I called a tow truck and had it jumped again! The next morning I was expecting to have to call a tow truck again, but it started, I drove it directly to the dealer and it has been there ever since. I am driving one of their loaners, a 2003 Passat, it is a 4 cyl stock , dirty vehicle. I contacted VW and they said that they are investigating... The dealer tells me that they have replaced parts, but warning lights continue to be on...I am so frustrated!!! California has lemon laws, I am very closed to hiring an attorney. I paid 50,000 for this T-junk! I should have gone with my first choice and bought a Lexus RX330!
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sorry to hear

Hi! I am also going after the lemon law in IL... Had mine in the shop over 8 times with the same problem, hard vibration and pulling to the left. Called VW several times, sent notice via certified letter and was placed with a direct VW person. I also contact BBB and went thru the proper channels there too. I have requested to be placed into another t-reg or buy back... I was thinking about a lemon law attorney, but with VW, I have found that each state has a different way in going about the lemon law, I knew in IL I had to make this official before 12,000 miles .. and I did. What I would do, look up the CA lemon law, get all copies of work orders, make copies along with a detailed log for yourself, such as how many loaner cars and how long the dealer kept your car, how many times you called the dealer to let them know you have a problem .. I have noticed by doing this you have been in the dealership more than what the work order history will state... The dealer that I deal with opens an order and regardless if 3 weeks goes by and parts are orderd and coming in 3 times with it, they will close it as they see fit when they think the car is out of there,.. so, with this.. I would recommend it.. Anyways, send a certified letter to VW ( address is in your maintance book) and send all copies along with a letter of what you want done to your car. they will also need a copy of the registration, and sales contract. At that time, you will see a quick turn a round and someone will contact you.. Hope that this helps, VW will only do what they want to do via the lemon law, contacting an attorney is just a mediator as in BBB is , but the attorney gets paid, So, far the guy from VW has made an offer to place me in a 05 and I have a 04.. this is just the beginning phase, I can always opt out and make them buy it back, but I have to see what deal I can get. Good luck ! !! ~Edie IN IL
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