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2014 Touareg TDI Sport w/nav. The Bluetooth is unusable according to those on the other end of the line. I have green screen access, and none of the 3 mic gain settings makes much of a difference -6, 0, 6. I can use my phone via the speaker mode, and it is great. The phone mic doesn't pick up road noise, and callers say there is a huge difference between that and Bluetooth. I have researched this issue, and I see that others have it as well. I don't see any solutions that work for me. I have popped off the overhead trim. Where is the mic? Can another mic be hardwired into the system? RNS850. Thanks for your help.
 

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