[Bracus]

Can anyone help me make sense of this wheel alignment information? They told me there was a seized bolt which is why the right front caster could not be adjusted. I am wondering 2 things:
1/ Why is the left front camber worse than before I took it in?
2/ If I have seized bolts is there anything I can do to say try to get it off better? Or what is the best recommendation for me to fix this seized bolt?

It does bug me a bit to not have it perfect. VW told me it wouldn't be a big deal.

 

[bman400]

Does not look like they actually did anything. Your front camber barely changed, yes as you noted the left front is worse than before and only slightly less. If anything most of the work was done on the rear......I would find another shop for a 2nd opinion. Is this an independent that did the work or the dealer.

 

[chewblekka]

Seized bolts on a 2015? Seems suspicious. Regardless, any semi-competent mechanic should be able to un-seize a stuck bolt, otherwise they should put their wrenches down. They should have also adjusted your left camber, but they didn't.

I'm betting this place didn't want to do the work. Setting toe is the easy part.

 

[Bracus]

Seized bolts on a 2015? Seems suspicious. Regardless, any semi-competent mechanic should be able to un-seize a stuck bolt, otherwise they should put their wrenches down. They should have also adjusted your left camber, but they didn't.

I'm betting this place didn't want to do the work. Setting toe is the easy part.

My vehicle was with them to do the maintenance at 90k and during this time they told me the alignment was all off. I realize that it was probably off as i've not had the alignment done yet. I am the original owner. But I expected it to be done correctly. They gave it back to me and told me all this stuff as they handed me the bill. Should VW Canada do something for me?

 

[chewblekka]

If they weren't able to perform an alignment, I wouldn't have paid for it. If you took it in for an oil change and they simply topped it up, would you pay for an oil change?

 

[Bracus]

If they weren't able to perform an alignment, I wouldn't have paid for it. If you took it in for an oil change and they simply topped it up, would you pay for an oil change?

The Dealer definitely hustled me. They also tried to charge me for 2 jugs of ad blue $70. When I told them i just had it refilled like 2 months ago they took 1 jug off the price. I should have realized. I'm going to call them tomorrow. I really hate getting angry at people but it's impossible if this is the type of treatment I get. They are soooo used to being able to just get away with this with most people. Which makes me want to confront them even more.