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When I try to connect my Konnwei 808 ODB scanner to my 2014 Touareg, the car's ODB port just presses back through the hole under the dash. There is a slight bit of resistance, and I can pull the connector back through the hole and try again. But it appears the Konnewei just cannot get deep enough into the port to start up.



What holds the port under the dash? Anything? or is it just hanging there?
 

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Couple of Questions:

Are you the original owner of your vehicle?
Have you had any issued plugging anything else into the OBD port?
Does the OBD port wiggle around when you press on it with your finger?

My 2013 TDI appears to be bolted to a subframe in the dash. I cant really get a good look as to what it is bolted to but I know it doesnt move when I plug into it.
 

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Remove that bottom panel and check for broken clips. The port clips into the panel when all is intact.
Depending on what's busted, you can either replace or modify as required.
 
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