[Touaregman33]

If I'm remembering correctly You're not removing the right part to get to the battery.

 

[Touaregman33]

You need to remove the little plastic that sit's before the seat. Then it's an M10 Triple-Square bit

How to replace the car battery on a Volkswagen Touareg. - Car Ownership

We look at the tools and steps required to successfully change the battery on a second-generation Volkswagen Touareg.

www.autotrader.co.za

 

[Touaregman33]

I am almost sure they removed that stuff first, but I will ask the technician. It would be great if the stuck bolt isn't what needs to come out after all.

Thank you all for your help, I will let you know how it turns out!

You need to remove the plastic trim covers in the back as well. Then make your drivers seat go all the way back. If the battery is completely dead have them hook a jump pack up to the terminals under the hood. So they can move the seat all the way back.

The blots you posted don't have anything to do with the accessing the battery. They're trying to get out the wrong thing Take a photo of your drivers seat floor. I'm betting they went after the wrong blot.
If you undo those to bolts in the photo I posted above the seat will tilt back and you will have access to the battery.

 

[Touaregman33]

Wow, thank you. I hope I can get them to do it!

Why wouldn't they do it? It's simple once you know the correct bolts lol. We can help walk you or AAA through it.

 

[Touaregman33]

@brasscupcakes Did you get this taken care of?

 

[Touaregman33]

I love how she didn't update the tread, Not even to say thank you lol