2011 Touareg secrets

Str3t · Jul 9, 2011

We do not have that Phaeton button on the TReg. Honestly, the steps outlined above couldn't be more simple. If it weren't for the erroneous instructions (including turning the ignition on, ect.) I don't think there's be half the issues folks have complained about. It's damn odd that VW didn't get the right instruction in the manual...

Where did that .pdf come from btw, m1kefries?

Str3t · Jul 9, 2011

Ok I think the primary point of messing this up is when you are pushing Button 1 to get the seat back to it's set position and then hitting the unlock button within 3 seconds.

Prior to hitting "unlock", DO NOT take your finger off the Button. Keep holding it in...

So...instructions should be (if I haven't fouled it up):

1. Put seat to your desired settings. Set Memory 1 to remember your desired position (hit Set and then Button 1, once the seat is where you like it). This has nothing to do w/ the key fob yet, just the Button 1 setting,
2. While still sitting in the drivers seat, move your seat position to something other than Memory 1's setting. No need to insert fob in ignition...it's just in your hand waiting on a couple of button hits.
3. Push and continue to hold down Button 1 until your seat moves back into the your remembered position...once the seat stops moving and within 3 seconds, hit "unlock" on your FOB. I think you'll get blinkers and a chime with this,
4. Wait a second until lights stop flashing, then hit "lock" on the FOB. Wait a full 10 seconds (you are now locked in the car).
5. Unlock car, get out and move the seat to some other/random position.
6. Lock car....then Unlock car and your seat should move back to your remembered position. It's doesn't immediately move back to the spot, but takes 1-2 seconds after hitting "unlock".

m1kefries · Jul 9, 2011

Str3t said:
We do not have that Phaeton button on the TReg. Honestly, the steps outlined above couldn't be more simple. If it weren't for the erroneous instructions (including turning the ignition on, ect.) I don't think there's be half the issues folks have complained about. It's damn odd that VW didn't get the right instruction in the manual...

Where did that .pdf come from btw, m1kefries?

I scanned it from one of my service order's. I believe this was the second trip back to my original dealer for this problem.

BioBill · Jul 9, 2011

Str3t said:
We do not have that Phaeton button on the TReg. Honestly, the steps outlined above couldn't be more simple. If it weren't for the erroneous instructions (including turning the ignition on, ect.) I don't think there's be half the issues folks have complained about. It's damn odd that VW didn't get the right instruction in the manual...

Where did that .pdf come from btw, m1kefries?

Here's where the pic came from!

memory seat setting key fob 2011 vw touareg - Google Search

m1kefries · Jul 9, 2011

Str3t said:
Ok I think the primary point of messing this up is when you are pushing Button 1 to get the seat back to it's set position and then hitting the unlock button within 3 seconds.

Prior to hitting "unlock", DO NOT take your finger off the Button. Keep holding it in...

So...instructions should be (if I haven't fouled it up):

1. Put seat to your desired settings. Set Memory 1 to remember your desired position (hit Set and then Button 1, once the seat is where you like it). This has nothing to do w/ the key fob yet, just the Button 1 setting,
2. While still sitting in the drivers seat, move your seat position to something other than Memory 1's setting. No need to insert fob in ignition...it's just in your hand waiting on a couple of button hits.
3. Push and continue to hold down Button 1 until your seat moves back into the your remembered position...once the seat stops moving and within 3 seconds, hit "unlock" on your FOB. I think you'll get blinkers and a chime with this,
4. Wait a second until lights stop flashing, then hit "lock" on the FOB. Wait a full 10 seconds (you are now locked in the car).
5. Unlock car, get out and move the seat to some other/random position.
6. Lock car....then Unlock car and your seat should move back to your remembered position. It's doesn't immediately move back to the spot, but takes 1-2 seconds after hitting "unlock".

Excellent summary and I presume this worked for you? Do you have the "Seat Setting" menu item in the Car\Settings menus? Which model level do you have, Sport, Lux, or Exec?

I'm trying to gather as much information as I can before I meet with the VW QTM this Wednesday.

Thanks Mike

tmann45 · Jul 9, 2011

I believe this is the origin of that picture: VWVortex.com - Memory settings again
which is a 6-year old post.

Re: Memory settings again (phaeton Also) 03-03-2005 12:53 AM

#3

This is the button that must be OUT when you do step 3 and 3.1 of the process above. To keep life simple, just make sure the button is out when you begin the whole process at step 1, and don't push it back in until you drive away from the dealer.
What this button does, when it is pushed in, is to cause the steering wheel to automatically move fully upwards when you shut down the car and take the key out of the ignition. This makes it easier to get out of the car. When you next get back into the car and put the key in the ignition, the steering wheel will go back to the position associated with that driver.
Problem is, if this button is left pushed in during the programming process, you cannot associate key fobs with seat memory buttons. I think this is either a software glitch, or a technical writer oversight, because it is not mentioned in any of the owner manuals.
MichaelConvenient Entry Button

tmann45 · Jul 9, 2011

I've been trying the various suggestions in the manual, the addendum and the posts. The best so far is the PDF that Mike attached to post #149 and Str3t's write up, which are the same procedure.
The procedure works, but it only works one time. Following Mike's PDF and Str3t' write up:
Press and hold one of the door memory buttons
Press unlock on fob, got the chime
Release door memory button
Press lock on fob
Wait 10-seconds, you are locked in vehicle
Move seat
Unlock and open door
Seat moves back to memory position
Move seat off of memory position
Exit vehicle
Close and lock door
Unlock and open door, seat does not move

Variation of this is after waiting the 10-seconds, unlock and open door, move seat, exit and lock door, unlock and open door and seat returns to memory position.

Str3t · Jul 9, 2011

m1kefries said:
Excellent summary and I presume this worked for you? Do you have the "Seat Setting" menu item in the Car\Settings menus? Which model level do you have, Sport, Lux, or Exec?

I'm trying to gather as much information as I can before I meet with the VW QTM this Wednesday.

Thanks Mike

Yeah, I checked and do have the seat settings "matched to key", or whatever the language is, checked within the menu. 20011 Lux.

I just tried my 2nd Key and tried to match it to a slightly different setting than my first seat position and to Button 1. Go the chime/blinkers going...so thought it was working fine. But once I moved the seat and unlocked the door w/ the 2nd Fob...the seat progamming did not take. Seat did not move back to Button 1's position.

My first FOB linked to Key 2 still works fine. Not sure why it doesn't work for the 2nd FOB on a different Button (1 or 3).

Yeti · Jul 9, 2011

Again, all I can say is WOW! I can't believe they made it this difficult to program a key to a memory position.

CADman_ks · Jul 9, 2011

Yeti said:
Again, all I can say is WOW! I can't believe they made it this difficult to program a key to a memory position.

This is really frustrating, and mine still does NOT work, surprise, surprise.

I have done it a couple of times, and it will not take. I have checked / unchecked the memory to drivers key setting, and neither make a difference at all.

BUT, here is what is really weird about this NEW procedure (THANKS! Str3t and mkfries) is that I DO FINALLY get a chime during the unlock setting, something that I have never gotten with the other processes. So, I was very optimistic that it was indeed working, but alas, no go.

What's crazy about this whole thing is that there are now 3 DIFFERENT processes, and NONE of them work with my vehicle. I so want to take it in, but I just don't really want the slap in the face when they tell me that it's working, OR it's working the way that it's supposed to, because if it's SUPPOSED to "save" everytime that you lock, THEN, I want another procedure that turns that feature off, because that is totally worthless...

CADman_ks · Jul 9, 2011

tmann45 said:
...
The procedure works, but it only works one time. Following Mike's PDF and Str3t' write up:
...

What do you mean that it only works "one" time? If you try it, and it doesn't take, do you have to go thru the process of "clearing" all of your keys?

That is actually something that does appear to work on my vehicle. I can clear them all day long, I just can't them to set the way that I think that they should work...

ARGGGGHHHHH!!!!

Str3t · Jul 9, 2011

There's zero chance it's supposed to save a random position every time you lock the car...that's insane. Tell them to come to their senses on that and help you figure it out on your 50k luxury vehicle

At least you're getting the chime. So I'm pretty convinced on the '11's m1ke's .pdf is the closest thing to a correct procedure for us that we've seen so far.

At least, it worked on mine and I know it hadn't taken before I tried this out on FOB1. The seat never moved when I unlocked the car, regardless of where it "was" prior until now. And it's moving back to my set spot each time...none of the "off by 1/2 inch" stuff.

The only thing I'm unsure of...is when you're continuing to press the Mem 1 button as you "unlock"...do you continue pressing it until you "lock" and/or wait the 10 seconds....hmmm. Who's got some free time on their hands now!

CADman_ks · Jul 9, 2011

Str3t said:
There's zero chance it's supposed to save a random position every time you lock the car...that's insane. Tell them to come to their senses on that and help you figure it out on your 50k luxury vehicle

ABSOLUTELY AGREED! But this is sure what it says in the acutal manual about the way that it's supposed to work, so I don't think that anyone is totally for sure what this darn thing is supposed to do.

Str3t said:
....

At least you're getting the chime. So I'm pretty convinced on the '11's m1ke's .pdf is the closest thing to a correct procedure for us that we've seen so far.
....
The only thing I'm unsure of...is when you're continuing to press the Mem 1 button as you "unlock"...do you continue pressing it until you "lock" and/or wait the 10 seconds....hmmm. Who's got some free time on their hands now!

I went back re-read that PDF, and I noticed something that I didn't see the first time thru. This is a quote:

Found one of the keys not enabled for seat position memory. Found one key fob seat memory function not enabled. Enabled both vehicle keys.

How do I know or tell if a key is enabled? Is this something that had to with a VAGCOM? If I can tell, how do I tell, and how do I "enable" keys for seat memory positions? Maybe this is part of the problem???

CADman_ks · Jul 10, 2011

CADman_ks said:
....

I went back re-read that PDF, and I noticed something that I didn't see the first time thru. This is a quote:

Found one of the keys not enabled for seat position memory. Found one key fob seat memory function not enabled. Enabled both vehicle keys.

How do I know or tell if a key is enabled? Is this something that had to with a VAGCOM? If I can tell, how do I tell, and how do I "enable" keys for seat memory positions? Maybe this is part of the problem???

I went back and reread the manual AGAIN. (Memory key settings are on page 69 of the manual. I have that page number memorized, because I've been there so many times). It says in there how to "enable" keys, and disable them.

The "procedure" that has been talked about here, according to the manual, not the addendum, is the procedure for enabling keys, and in the process, it ultimately assigns them to a memory setting. Also, doing this will automatically enable the "Driver seat to remote key setting". I have disabled all of my keys, and went thru the process of renabling them, and assigning them to settings.

I have confirmed, beyond any doubt, that these procedures, when done on my vehicle save the LAST position that the seat was in, and do NOT assign it to any button. I have re-verified tonite that when I move the drivers seat to a different position and lock, that WILL be the position when I unlock. If I lock with another key, and then unlock with the other key, the seat will go back to the last saved position, and NOT the memory setting that it was assigned to. RIGHT OR WRONG (MOSTLY WRONG), THIS IS DEFINITELY THE WAY THAT MINE IS WORKING. THERE IS NO DOUBT.

As ludicrous as it sounds and seems, it IS doing something, but not what we (I) think it should be doing, which me think that this is the way that it has been designed, which, again, just seems totally wrong. If it didn't do anything, then I would think that it's broke. How does it assign itself to the last saved setting, and NOT the memory button, then?

If it wasn't working "right", it wouldn't save ANY settings. It DOES save settings, it's just that the settings that it saves are the ones that were in place the last time that you locked with that key.

CADman_ks · Jul 10, 2011

Str3t said:
There's zero chance it's supposed to save a random position every time you lock the car...that's insane. Tell them to come to their senses on that and help you figure it out on your 50k luxury vehicle

...

I've decided that this is where I'm at. I'll have to call up there and see if I can talk to someone in the service department about this, tell them what my vehicle is doing, and see if they can find out from VW one way or the other if mine is right, and if it's not right, how it's supposed to ask.

Somehow, I have a bad feeling that this is NOT going to go well for me...

Str3t · Jul 10, 2011

Yeah I think I recall the dealer had enabled my FOB in some manner...but I guess they didn't enable FOB2. I guess I'll turn to pg. 69 in the next couple days and see if I can't get FOB2 to work w/ Mem1 or 3 for grins and giggles.

Good luck at the dealer...tell us what you eventually find out. Feels like you need a firmware upgrade or something to get the programming to simply work correctly.

tmann45 · Jul 10, 2011

Here is what I just found on mine.

Locking with fob1 saves the current setting to that fob. Locking with fob2 saves that current setting to that fob. It appears that the current settings are saved to the fob when locked, not to the door memory button settings.

Take both fobs and lock door with different seat settings for each fob, then unlock, seat will move to that seat position when locked with that fob.

So what the manual says, the settings are saved to the fob every time the vehicle is locked, is what mine does.

Now, if someone could check the function of their trailer alarm on the 2011...

Tom

tmann45 · Jul 10, 2011

CADman_ks said:
What do you mean that it only works "one" time?
ARGGGGHHHHH!!!!

When I unlock and open the door, the seat moves to saved position. Move seat to new position, lock, unlock and open door, seat does not move to previous position.

This is due to everytime you lock, the current seat setting is saved and replaces the previous setting. See post above.

Tow-Rig · Jul 10, 2011

simple? seat instructions

Just to make sure I understand the summary of the posts:

1) key(s) must be enabled (p. 69 of manual)
2) key(s) must be linked (see manual addendum)
3a) wherever your seat and mirrors are when you lock the vehicle with key 1, they will go to when you unlock the vehicle with key 1.
3b) wherever your seat and mirrors are when you lock the vehicle with key 2, they will go to when you unlock the vehicle with key 2.

There is no relationship between the key number(s) and the seat preset number(s).

That being said, it is incredibly easy to slide onto the seat controls while entering or exiting the vehicle without even realizing it. It is also easy to touch the seat setting buttons on the door while opening the door without even realizing it.

Simple solution: deliberately hit the seat setting number you have preset for yourself after you have stepped out of the vehicle and then shut and lock the door. If each user of the car does this, there should never be a problem.

on or off mark?

Str3t · Jul 10, 2011

Tow-Rig said:
Simple solution: deliberately hit the seat setting number you have preset for yourself after you have stepped out of the vehicle and then shut and lock the door. If each user of the car does this, there should never be a problem.

on or off mark?

I have to continue holding a Mem button while the seat moves to it's location. If I let go, seat stops moving. So yeah, that sounds like it would work but do you really...really want to sit outside your car for 3-7 seconds each time you exit to ensure your FOB is mapped to your favorite spot? If you do this each time...your seat is where you want it when you come back and mapped to the FOB or not...it's already there!

Why not simply wait until you get back in and hold the Mem button? Seems a silly "simple solution" and again...I argue this is not the intended functionality of these memory seats.

2011 Touareg secrets

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