Hi Zach,
Hope you are well today.
Herewith mail that just came through this morning form VWNZ head office.
If you need more info please don’t hesitate to contact me.
Kind Regards
Subject: RE: Volkswagen Emission Issue update # 22
Good Morning
Brief update today;
1. Yesterday Volkswagen America offer affected customer a US$1,000 incentive payment.
- The US market is different to New Zealand as the affected vehicles are subject to significantly more stringent emission legislation in the USA and Canada.
- As a result customers will have to wait longer in the US & Canada for a remedial fix than other countries.
- However, I suspect our customers are not that interested in what is happening in the US, they just need to know what is going to happen here in NZ.
- Please assure them that we are working very hard with Germany on a complete package for our affected customers here in NZ. As soon as we have the details of the recall and the overall package finalised we will communicate to customers with haste. Our apologies for the time this is taking.
2. A point of clarification from last week, while we do not have any of the additional 800,000 vehicles effected by the Co2 issue here in NZ, we do still have 5,548 affected by the original nox based issue.
3. V6TDi. This vehicle still remains clear and free of any issues relating to this emissions issue. VW AG has emphatically stated that “no software has been installed in the 3-liter V6 diesel power units to alter emissions characteristics in a forbidden manner.”
Thank you for your patience and your continued focus on the business as usual as we navigate through this issue..
Any questions or queries please let us know.
Regards
Tom Ruddenklau
General Manager
Volkswagen New Zealand
1 Nixon Street
Grey Lynn
PO Box 959
Auckland 1021
New Zealand
