AdBlue Heater recall - Club Touareg Forums
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post #1 of 15 Old 03-15-2019 Thread Starter
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AdBlue Heater recall

Anyone know what steps are entailed to replace the AdBlu/DEF heater?


Does it go in from under the car or up top in the trunk area?
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post #2 of 15 Old 03-16-2019
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IDK, but they told me the tank and heater are a unit. You know there is a recall on this right? Free fix.

Gary, 13 TDI, Myakka City Florida
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post #3 of 15 Old 03-16-2019
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It is a common issue and it is replaced under extended warranty of emissions sys. Mine went bad 4 yrs after purchase on a 2012 TDI, I'm now waiting for the 2016 I just acquired on trade in for the 2012 to stop functioning sometime at about 30,000 miles. I have hoped they made improvements to the heater,but I have my doubts. It's no big deal to have dealer replace.
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post #4 of 15 Old 03-16-2019
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I remember when the court ordered that these systems be placed under an extended warranty.

I also remember before that, when VW would not cover these and charged many people to replace them when, in my opinion, they should have been covered as part of the emission warranty.

The original heater design was faulty since it was not sealed properly and the caustic urea would eventually kill the heater.

VW suddenly decided that if it was VW warranty money on the line, that a better designed part was needed. I think it was about a full year after the court decision that an upgraded heater was finally available. It should last the life of the vehicle and is what VW stocks and installs currently.

google.com/search?q=touareg+adblue+heater+failure

It is my opinion that if the court had not got involved, that the original faulty heater would be the only available option.
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post #5 of 15 Old 03-16-2019
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Mine was replaced under original warranty. A few years later in July 2018 I got a recall letter for the same part. 2009-2016 TDIs. The dealer wanted to replace the replacement. I declined. Why replace what is working? If it fails again, it's covered by the extended emissions warranty and by the recall.

Gary, 13 TDI, Myakka City Florida
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post #6 of 15 Old 03-16-2019
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Quote:
Originally Posted by Xcentric View Post
Mine was replaced under original warranty. A few years later in July 2018 I got a recall letter for the same part. 2009-2016 TDIs. The dealer wanted to replace the replacement. I declined. Why replace what is working? If it fails again, it's covered by the extended emissions warranty and by the recall.
To me, a better question is why not replace it at no cost to myself?
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post #7 of 15 Old 03-17-2019
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Does this have to fail to be replaced? I have had no warranty issues or anything else go wrong and I have only 30k to go before reaching ~120k when warranty expires, I plan to keep it for a long time after warranty period, so it would be nice if I were able to get the improved hardware.
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post #8 of 15 Old 03-17-2019
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I don't think you can expect VW to replace something under warranty that is working fine!

VW Touareg models are as follows:
Generation 1: T1 is model 7LA & facelift T2 is model 7L6
Generation 2: T3 is model 7P5 & facelift T4 is model 7P6
Generation 3: T5 is model CR7 [Not available in "VW Atlas" North America!]
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T1 & T2 buyers MUST read:
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post #9 of 15 Old 03-17-2019 Thread Starter
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I guess my original question is how does the replacement unit get replaced?


Does it come out from under the car or go in from the top?


I realize its replaced under recall warranty. However that wasn't my question.
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post #10 of 15 Old 03-17-2019
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I had mine done 30-60 days ago on my 2016 (at 3,500) miles.

Not positive, but I believe that it is done from above. IIRC, that is how the dealer service manager described the process.
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