Touareg: 2016 V6 FSI
Join Date: Apr 2017
Location: Southern Maryland USA
Second Vehicle: is not a VW
Thanked 1 Time in 1 Post
Here's an update - Ethan - I'm still trying to get any information from VW China and People's Republic of China on the recall no luck (yet). Background: Purchased vehicle new in April 2017 from Annapolis, MD VW dealer. Dealer found the desired color at Virginia Beach, VA VW dealer (about 200 miles away), when vehicle accepted, had 600 miles on odometer. Carfax shows vehicle at Virginia Beach dealer 08/15/2016. Vehicle returned to us 09/06/17 with new factory engine. Dealer and VW America refused to honor warranty, stated "outside influence". Insurance paid for repairs and rental vehicle ($14,312.27), I am out $500.00 (comprehensive deductible) at this point. Since original problem not known at this point, family is not satisfied with repaired vehicle. We negotiated trade-in with Annapolis dealer for another 2017 Touareg, some financial assistance from VW America, we are now out $7299.74, but we have a new vehicle with a complete warranty (replacement engine was only warrantied for one year). Now I can look for the problem.
I looked at the air filter element on the new Touareg today, it was wet on the bottom. There is a drain at the low point of the tube TO the air box (from the front of the vehicle), it was completely blocked with fine dirt. The drain at the bottom of the air box was restricted by dirt, but open. Obviously, as previously posted, the air system design is faulty by design. I will have to keep these drains clear by frequent service and replacing a bunch of air filter elements. DO NOT use any 3rd party filters - they don't have the foam mesh part of the filters - use VW parts. I am not done with VW America by as long shot. I will post more as things develop - comments appreciated.