2017 Sport w/Tech Engine Ingested Water - Club Touareg Forums
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post #1 of 210 Old 07-11-2017 Thread Starter
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2017 Sport w/Tech Engine Ingested Water

Thursday, July 6 big rain (3" between midnight and 6 AM), still raining hard at 9:00 AM. Wife left for work (in hard rain), vehicle limped briefly then quit running after 100 yards. Did not drive through standing water. Vehicle transported to dealer via roll-back. Dealer says water in engine - serious damage.

Vehicle sat on driveway in the rain through the night - not moved until 9:00 AM.

I can't get my mind around how driving the vehicle in a hard rain could result in engine ingesting water. Is there any experience with this issue within the forum?

Thanks. Comments appreciated.

Joe
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post #2 of 210 Old 09-10-2017
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This has been treated as a known issue by VW China and they are recalling MY2015-2017 Touareg as many owners are facing this problem and filed complaints to the National Bureau of Automobile Quality. The root cause of it is that the rain drainage system in the engine compartment has a design fault. The rain water could leak into the engine intake pipe and then of course into the engine.

Check your air filter of the engine and see if it's wet. I have many pictures showing the drown air filters of Touareg but don't have the privilege to post them here as my post count < 5

Hope it helps.
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post #3 of 210 Old 09-11-2017
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Just post several times here using a couple of words to raise the post count and then post the pictures. We'll understand why!

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Generation 2: T3 is model 7P5 & facelift T4 is model 7P6
Generation 3: T5 is model CR7 [Not available in "VW Atlas" North America!]
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post #4 of 210 Old 09-11-2017 Thread Starter
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Ethan,

I greatly appreciate this info. I am following up and will post results of inquiries shortly.

Thanks.

Joe

Joe
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post #5 of 210 Old 09-12-2017
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New engine coming your way. Hard to believe,since these cars are suppose to handle deep water driving. Obviously they aren't amphibius ,but any car can handle this. Anxious to hear the response from VW.
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post #6 of 210 Old 09-15-2017 Thread Starter
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Here's an update - Ethan - I'm still trying to get any information from VW China and People's Republic of China on the recall no luck (yet). Background: Purchased vehicle new in April 2017 from Annapolis, MD VW dealer. Dealer found the desired color at Virginia Beach, VA VW dealer (about 200 miles away), when vehicle accepted, had 600 miles on odometer. Carfax shows vehicle at Virginia Beach dealer 08/15/2016. Vehicle returned to us 09/06/17 with new factory engine. Dealer and VW America refused to honor warranty, stated "outside influence". Insurance paid for repairs and rental vehicle ($14,312.27), I am out $500.00 (comprehensive deductible) at this point. Since original problem not known at this point, family is not satisfied with repaired vehicle. We negotiated trade-in with Annapolis dealer for another 2017 Touareg, some financial assistance from VW America, we are now out $7299.74, but we have a new vehicle with a complete warranty (replacement engine was only warrantied for one year). Now I can look for the problem.

I looked at the air filter element on the new Touareg today, it was wet on the bottom. There is a drain at the low point of the tube TO the air box (from the front of the vehicle), it was completely blocked with fine dirt. The drain at the bottom of the air box was restricted by dirt, but open. Obviously, as previously posted, the air system design is faulty by design. I will have to keep these drains clear by frequent service and replacing a bunch of air filter elements. DO NOT use any 3rd party filters - they don't have the foam mesh part of the filters - use VW parts. I am not done with VW America by as long shot. I will post more as things develop - comments appreciated.

Joe
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post #7 of 210 Old 09-15-2017
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It is going to take many reports filed at the NHTSA site to get the problem recalled.

What is a safety defect? Engine Suddenly Quits Running Qualifies www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm

Direct Link to File a Safety Complaint www-odi.nhtsa.dot.gov/VehicleComplaint/
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post #8 of 210 Old 10-16-2017
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Oh man. I just bought a new 2017. I had not seen this particular issue when I researched the car. Obviously have to drive the car in the rain and don't want to be afraid to. What should I look out for? If I pop the hood when I get home, am I looking for something wet? Make sure some sort of drain is clear of debris?

2017 V6 Sport (U.S.)
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post #9 of 210 Old 10-16-2017
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The best guess at this point is this is probably a design defect and can happen on a perfectly clean and brand new vehicle. But, judging by the small number of complaints, it is not something that happens every time it rains. I would only be anxious when I was driving in torrential rain.

If it happens to you, file a complaint at the link above with the NHTSA. They will open an investigation when they get enough complaints. If it is a defect, the NHTSA will require that VW comes up with a fix / recall.
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post #10 of 210 Old 10-16-2017
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Thanks Nicky. Should I pop my hood and make sure some drains are clear or that nothing is wet? If so, what should I look for? Assuming I'm standing at the front of the vehicle when hood is propped open.

2017 V6 Sport (U.S.)
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