Touareg: 2013 V6 TDI
Join Date: Dec 2012
Second Vehicle: is not a VW
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2013 Tdi Coolant Leak- Oil cooler
Hey folks, I'm here trying to get some feedback regarding a coolant leak on my 2013 TDI.
In about 2 1/2 months time, it went from full reservoir to low coolant light on. I took it in beginning of Sept. for the leak. The dealership tested it and said it needed a new water pump.
I let them go ahead with the pump install. Middle of November I get the low coolant light again. Same pattern..about 2 1/2 months from full to low warning light.
I took it to the same dealership last week to check it out again. They first told me it was the EGR system. I knew that would be warrantied under the additional warranty due to the fraud settlement and I told them so.
Advisor said he'd have to check with the warranty administrator. He finally got back with me and now says he misspoke. The problem is not the EGR system it's actually an oil cooler that's directly below the egr. He also told me the throttle body had to come off to find the leak. He says the throttle body is extremely dirty with carbon and soot and they are too delicate to clean...just letting me know as a heads up to me.
Due to my location going to any other dealership is a much, much longer drive and inconvenient ordeal...
Does what they are telling me sound plausible? I have to ask the question because they have done something in the past that really damaged the trust so to speak. I'd appreciate any feedback.