SiriusXM issues- Losing channel presets - Club Touareg Forums
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post #1 of 14 Old 01-24-2019 Thread Starter
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SiriusXM issues- Losing channel presets

My 2016 TDI Lux is losing presets after SeriusXM sends an updated channel list. I’m tired of having to reset them.

The idiots at SiriusXM are giving different stories with the end result being that they think I need to take it into a dealer and have them update the “satellite module”. They can tell anything specific like a version level, reference to a technical bulletin or anything. Just “take it in”.

I called the dealer and they can look at it and will charge me by the hour but are not familiar with any service bulletins.

Has anyone had this resolved by a dealer? I have the Ross-Tech stuff so I can check to see if I am up to date without going in. I just don’t know what to look for.

Thanks

2016 Lux, Black Oak Brown
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post #2 of 14 Old 01-24-2019
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I have the same issue with my 2013. I'm debating updating my firmware to the latest version, but I hear it may also introduce some other issues. I've had to reset my stations 3 times since July. So not that bad. I'll live with it for now, but I'm interested in a fix.

"Callie" - 2013 Touareg TDI Execline, Cool Silver on Titan black
"Sophie" - 2010 Touareg TDI Highline, Campanella white on Anthracite - sold back to VW
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post #3 of 14 Old 01-24-2019 Thread Starter
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Thanks Scuba. I think I will live with it also unless I hear of a specific fix. I don’t want the dealer running up my tab when it could be something quick...

2016 Lux, Black Oak Brown
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post #4 of 14 Old 01-24-2019
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Yours probably already has the latest firmware. so I guess there's no fix there.

"Callie" - 2013 Touareg TDI Execline, Cool Silver on Titan black
"Sophie" - 2010 Touareg TDI Highline, Campanella white on Anthracite - sold back to VW
"Celeste" - 2009 Eos 2.0T DSG Lux, Candy white on Anthracite
"Simone" - 2002 Golf GLS TDI, 5 speed, HID projectors
"Rocinante" - 1990 JDM HDJ81 Toyota Landcruiser turbodiesel, 5 speed, RHD
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post #5 of 14 Old 02-04-2019
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From just this morning. Presets were full.

Took almost my entire 27 mile commute to work this morning.


Sent from my iPhone using Tapatalk
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post #6 of 14 Old 02-04-2019 Thread Starter
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That’s exactly what mine does. I found a lot of info after doing some google searches but no indication of a fix. VW blames SiriusXM and they blame VW. I found where some dealers have contacted SiriusXM, worked on vehicles for hours, and still have no resolution. Neither is motivated enough to attempt to resolve it.

SiriusXM did provide me with an ingenious workaround solution “just don’t use the presets”

2016 Lux, Black Oak Brown
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post #7 of 14 Old 02-04-2019
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I have the same issue on my 2016 TDI. This morning, it updated then did not have any volume. I get the same thing in my 2016 Allroad. Makes me not want to have XM.
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post #8 of 14 Old 02-04-2019
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Same here, been happening for awhile now and is huge PIA !
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post #9 of 14 Old 02-21-2019
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1 of the main reasons I joined this forum was to search for a solution to this issue, which is easily the most annoying "feature" of this vehicle.
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post #10 of 14 Old 02-21-2019
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This must be an epidemic, My 2016 with 5000 miles is doing this on a regular basis. I will be going in for servicing in the next several weeks and ask the question. I don't expect an answer BTW.
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