Sunroof won't close - Club Touareg Forums
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post #1 of 21 Old 10-19-2016 Thread Starter
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Sunroof won't close

I had my roof open on my 2012 TDI Lux yesterday. When I went to close, it would go shut, but ultimately stop and pop back up.

I've read that it means that something is stuck in the track, I don't see anything.

I'm currently working an outage at the nuke plant I work at, so I can't take the car in (4 on/1 off nights until November).

Is there any thing I can do to force the roof shut?
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post #2 of 21 Old 10-19-2016
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Some people have had not dissimilar problems and the fix has required a brand new roof cassette to be installed which is not cheap, so I definitely wouldn't force it whatever you do in case it is something simple.

VW Touareg models are as follows:
Generation 1: T1 is model 7LA & facelift T2 is model 7L6
Generation 2: T3 is model 7P5 & facelift T4 is model 7P6
Generation 3: T5 is model CR7 [Not available in "VW Atlas" North America!]
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post #3 of 21 Old 10-19-2016 Thread Starter
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"Fixed" it this afternoon before heading to work.

Squirted some WD-40 in the tracks and wind deflector.
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post #4 of 21 Old 10-19-2016
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Well done. Glad you are sorted - at least for the time being.

VW Touareg models are as follows:
Generation 1: T1 is model 7LA & facelift T2 is model 7L6
Generation 2: T3 is model 7P5 & facelift T4 is model 7P6
Generation 3: T5 is model CR7 [Not available in "VW Atlas" North America!]
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post #5 of 21 Old 10-19-2016
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Be careful as WD40 is a dirt attractant. Maybe use some white grease instead.

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post #6 of 21 Old 10-19-2016 Thread Starter
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I'm going to relube with a more appropriate lubricant on my next day off.

I'm a little pissed that the tracks were in the shape they were in when I looked in. One of the reasons I paid for the 80K maintenance at the dealer in February was because I didn't want to deal with the sunroof lube. I paid them to perform the job, and it was pretty obvious that the old, hard grease on the tracks was applied at the factory.

I doubt I'll get anything from the dealership. They really seem to suck at thier jobs.
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post #7 of 21 Old 10-19-2016
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The good news is that you can remove the old lubricant and replace it and hopefully nothing else was damaged.

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post #8 of 21 Old 10-20-2016
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There is a special purpose lub VW sell for this area. It'sexpense ,but so is a new roof Just saying. Penny rich pound foolish.
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post #9 of 21 Old 10-20-2016
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I'd bring it back to the dealer that did you 80k service, let them know you're aware of expensive track replacement's people have had to pay for, and say you're not satisfied with the previous 80k service because you know it wasn't done properly. Might get some money back and you'll get it taken care of. If something happens later, you'll have history to say "even though it's not under warranty, it was potentially the dealers neglect that caused..."

Just my .02 though.

I'd guess they're less interested in a potential complaint to VW Customer Care than the easy out of making it right. Plus next time you come in, if you handle it nicely, they'll probably work a bit harder to ensure they keep you as a customer.
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post #10 of 21 Old 10-20-2016 Thread Starter
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I had hoped that the $500+ service would have been better quality.

I used my goodwill money to pay for it, so that's at least one small consolation. Still, the maintenance was pretty expensive for what it was.
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