Touareg: 2010 V6
Join Date: Feb 2015
Second Vehicle: Other
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Update for anyone following...
I am still waiting on the fuel flange and new seal/gasket to arrive. I am experiencing a TERRIBLE gas smell in my car now ever since the dealer checked it out and I suspect some gas was spilled inside the rear seat due to sloppy work or perhaps they didn't re-seal the lid that covers the fuel flange area. I needed to remove that rear seat bench to do this.
So I went to autozone and bought a small kit of torx bits for my socket wrench. The largest bit worked in those outer bolts I inquired about in my previous post (funny how they are different size than inside bolts). These outer bolts were not torx bolts but the largest torx bit in the kit I purchased worked to remove them, giving me access to the fuel flange area. In this process, I noticed that the rear middle seat belt anchor was only secured with 1 of the 4 10mm triple square bolts that it is supposed to have securing it down. Also, the terrible gas smell was the result of the lid that is supposed to cover the fuel flange not being secured on AT ALL. It was just open with some wet gas pooled over the flange from when they removed the hose. I sopped up the wet gas but there are multiple bolts missing from my car including 3 10mm triple square bolts to hold the middle seatbelt anchor in place as well as 4 10mm nuts that secure the lid that covers the fuel flange area.
I understand that the dealer probably just assumed that I would go through with the work being done with them so they left all these parts open. It is also my understanding that the seatbelt bolts are one-time use only so that's part of this as well.
I called the dealer and they are charging me for the bolts. I am just going to pay since it's a measly amount and move on with my life. My wife's Tiguan lease is expiring soon and we won't be going back there for another VW.
The flange and parts are arriving tomorrow and I will do the DIY fix then and check back in.
Mine: '10 VW Touareg VR6 T2 Luxury Package
Former: '06 Saab 9-5 Aero
Former: '01 Audi A6 2.7T
Wife: '17 VW Tiguan Wolfsberg Package
Wife Former: '14 VW Jetta Sportswagen TDI