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post #1 of 8 Old 04-23-2019 Thread Starter
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Rear Power Hatch Stuck Open

I need some help. I recently had the moonroof replaced (long story), but the hatch stayed open for 5 hours or so. Now the hatch won't close. Is there some type of reset that can be done to get it closed? It is hard to park in the garage and certainly harder to go anywhere with the hatch open all the time. ugh.

Help!
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post #2 of 8 Old 04-23-2019
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Hatch on what? And where? What year? More details are required if you expect anyone to be able to help you. Please fill out your profile in your User CP.

The powered hatches on the Touaregs are different depending on the model year. Earlier ones are hydraulic, and newer ones are electric.

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post #3 of 8 Old 04-23-2019 Thread Starter
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Wow. I can't believe I didn't put any of that detail. Sorry about that. It is a 2011 Volkswagen Touareg Lux. They are electric and impossible to push the hatch down.
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post #4 of 8 Old 04-23-2019 Thread Starter
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Quote:
Originally Posted by Scubacruiser View Post
Hatch on what? And where? What year? More details are required if you expect anyone to be able to help you. Please fill out your profile in your User CP.

The powered hatches on the Touaregs are different depending on the model year. Earlier ones are hydraulic, and newer ones are electric.

I am referring to the rear hatch (tailgate) of the vehicle. Is there any other hatch on that car?
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post #5 of 8 Old 04-23-2019
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Quote:
Originally Posted by chadley58 View Post
I am referring to the rear hatch (tailgate) of the vehicle. Is there any other hatch on that car?


Yes, on 03 - 09 Touareg’s, the back window in the hatch also opens


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post #6 of 8 Old 04-23-2019
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Does the car start? Reason for asking to to insure the battery is functioning correctly. If it is the original battery ,it's time to replace. My 2012 Lux crapped out with no warning.
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post #7 of 8 Old 05-08-2019 Thread Starter
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Took it to the VW dealer....they said I had a bad tailgate power controller that was working intermittently. Well, since they took out the rams (electric hydrolics) and now my lid is manual, the controller started working just fine. Truthfully, I think the dealer didn;t know there was some king of reset procedure that could be done so they just started taking crap apart. ugh
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post #8 of 8 Old 05-08-2019
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We hear these types of problems often on this web site. It is amazing how many dealers can't service this car,because they just don't see many compared to all the other VWs out there. This is a different animal from a jetta. Do you have another source to work on the car that is recommended by a friend, or like a Porsche dealer who sells tons of Cayennes. I would bet they would know what they are doing with our Touaregs,since they are the same platform .
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