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T2 Adblue Tank Heater replacement

46K views 35 replies 22 participants last post by  TDITejas  
#1 ·
Back ground info: 2009 3.0L TDI, highline, 122,000 km

When the temps dropped below freezing this year I got an MIL on the dash. My buddy pulled the code to reveal P202A-Reductant tank heater circuit Open. So after doing some reading on here I concluded that my adblue tank heater was dead. I couldn't find info on how to replace it myself, but thought it looked simple enough. I picked up the heater repair kit (essentially the heater without the pump), and a couple jugs of adblue for just under $400 from my local VW.

The kit included the heater, locking ring nut, seal, o-rings, integrated level sensor, three socket head cap screws, hose connector, and zip ties.

I did this job on my back on the floor of my garage with nothing more than a single floor jack (and a jack stand).

I started out by siphoning as much of the adblue out of the tank through the fill port, only to make it lighter for me to work on the tank (has to be dropped). I might add that this job would have been much much easier if only VW had made the top of the tank accessible from under your spare tire! In nut shell, I'd have to lower the rear exhaust and muffler, remove the heat sheild, lower the adblue tank, and replace the heater from the top of the tank. Here goes...

Next I jacked up the back passenger side of the Touareg. I loosened the two bolts on the exhaust pipe connector that connects the back half of the exhaust piping. This would allow for some flex when I lower the rear exhaust. I also unbolted the two bolts on the hanger just behind the connector. Both of these are near our infamous drive shaft carrier bearing.

Next I unbolted the two rear exhaust hangers located at the rear corners of the muffler. Then I just lowered the muffler until it rested on the floor of the garage.

Then I took the nuts off of the heat shield (approx 6), and removed it all together. Now I could see the underside of the plate that holds the adblue tank in place. The tank actually is bolted to this plate.

I removed the 4 nuts that hold the plate in place, and began lowering the plate (and tank). I quickly found that the insulation on the tank wouldn't allow it to pivot out (back end down first). The front end of the plate was hanging up on the rear anti-sway bar.

To give myself more room, I unbolted the two clamps (2 bolts each) to allow the anti-sway bar to lower about 7 cm. This allowed the plate and tank to lower out of the body. There are a number of electrical connectors to unplug, but luckily they are all sized differently so you can't make a mistake. There was also a single hose connection to remove by squeezing the white collar around the connection. I also had to cut a couple zip tie cable connectors, but don't worry because new ones come with the kit.

Finally the tank was free. It still had the metal plate on the bottom of it, but that really didn't mater. I removed the top foam insulation, and was looking at the pump assembly.

Next I unscrewed the three socket head cap screws, and pulled the hose off of the pump by pulling straight up on the plastic connector. I just set the pump aside on a clean towel.

Then the locking ring had to be spun off by hand (was super tight!). I couldn't get it without using a piece of wood for leverage (see pic). Then I pulled the seal free, and found that you have to turn the heater assembly about 5 degrees counter clock-wise to unlock it from the bottom of the tank. Then it lifted right out.

I first put the new seal into the tank, and then put the new heater assembly into the tank, lining up the tabs on the bottom (can't mistake because they're asymetrical). Twist the assembly about 5 degrees clock-wise so that it locks to the bottom of the tank (note that there is an arrow on the top of the heater assembly that should line up with an arrow on the top of the tank when locked.

Then thread the new locking ring on as tight as you can by hand. I then replaced the small o-ring on the bottom of the pump with the one from the kit. There is a second seal in the kit, but oddly enough there was already a new seal on the top of the heater assembly lid.

I then pressed the pump onto the lid, lining up the three screw holes. I inserted and tightened the three new socket head cap screws (also in the kit). The hose had to be reconnected to the pump unit (hard press from above). I was able to reuse the existing one, but also had a new one in the kit just in case.

Then it was a matter of just reconnecting all of the electrical connectors, and stepping through everything in reverse order. Don't forget to refill your adblue tank!

Sorry the pics weren't better, but I only thought of taking pics to ensure I put things back in the right place.

I hope this helps anyone else who might have to tackle this job.
 

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#5 ·
Excellent work! Moved this to the DIY section so it can live a permanent life and help everyone over the course of time.
 
#6 ·
I have to do mine as well, this will be a great help, I think there must be an engineering failure here as I have read of many that have failed,possibly because ad blue freezes?.it's a shame vw doesn't cover under warranty, Now the issue is finding the parts I am not sure if mine is just the heater or the pump as well. As my tank hasn't needed filling in 40000km I am worried about the state of my diesel particulate filter now. Wish me luck any other who took this on out there with advice?
 
#9 ·
Getting ready to do this in approx 1-2 weeks. Did you happen to notice a difference between the original heater assembly vs the replacement heater assembly?

Wondering if VW has updated any of the parts so we don't have to go through this down the road again.
 
#11 ·
Just received the replacement heater repair kit.

Roughly how long did the repair process take? Wondering if I can take care of it in a couple of hours (week day night) or if it's going to be 4+ hours (weekend).

Thanks again for writing this replacement process up!
 
#12 ·
I did it tonight and it took me 3 hours start to finish. Had to drop the rear exhaust a 2nd time because I forgot to put the heat shield back on first.

I did notice a slight difference between the original part and the replacement part. The wiring that goes to the heating element was shielded on the replacement part. The original one was unshielded. That's the only thing I really stood out to me.
 
#15 ·
Back ground info: 2009 3.0L TDI, highline, 122,000 km

I picked up the heater repair kit (essentially the heater without the pump), and a couple jugs of adblue for just under $400 from my local VW.

The kit included the heater, locking ring nut, seal, o-rings, integrated level sensor, three socket head cap screws, hose connector, and zip ties.


I hope this helps anyone else who might have to tackle this job.

Looks like mine is going out now too. :anger:

Do you have the Part number for the kit?

Thanks!
 
#20 ·
2013 Touareg TDI

Just had this repair done at my VW dealer yesterday. VW agreed to pay for it 100% under "goodwill".

2013 Touareg TDI, delivered September 2012, 44,500 miles (i.e,. out of factory warranty). Got the MIL "engine" warning light on; intermittent at first. Advance Auto Parts decoded it as P202A; VW dealer DTC P020A and P020B. Dealer service advisor estimated the repair cost at about $1,100 and that they kept the repair kit in stock. Dealer service said this repair was NOT covered by the 8/80 emissions warranty. I pushed back that vehicle was just out of warranty and I understood that this was a common fault. Service agreed to check with VW about goodwill assistance. The next morning they called me back to tell me VW agreed to pay for the repair 100%, and they performed the repair that same day. It took about four hours.

The repair kit P/N was 7P6-198-970-A (instead of 7L6 in OP). The invoice indicates they performed Technical Bulletin 26-15-08 (2041110). So far I have not found this bulletin on-line. I hope the kit is an upgraded part that will be more durable, but do not know. I am not going to be happy if the Touareg TDI has a weak part that needs an expensive repair every few years. Otherwise, I love my Touareg TDI.

I don't know what the deciding factors were in VW paying 100%, or how widespread this goodwill is. I suspect a big factor may be VW's current diesel issues and a desire to keep customers happy, but some other factors in my situation (either mentioned by me or the service advisor) were:
1. I bought vehicle new from this dealer.
2. I've had all service and maintenance work done at this dealer.
3. Vehicle was barely out of warranty on time, and less than 50,000 miles.
4. I told them I knew this was a common problem.
5. I was polite, but clear that I expected VW to assist in this common, premature failure.

I hope this helps other folks who have this problem.

BTW - I agree 100% that this repair would be MUCH easier if VW had provided an access "door" in the top of the hump for the AdBlue tank, or made the top of the hump removable. I may have to consider providing this access if I have to pay for the next repair.
 
#23 · (Edited)
Great post Thanks!

Bought my 2010 v6 TDI used last year - came with the Certified Preowned Extended 2 yr / 24,000 Warranty.

[FONT=&quot]P02E8 – Pressure too low[/FONT][FONT=&quot]
[/FONT]
[FONT=&quot]R&R Ad Blue Pump – VW dealer ($50.00) due to extended warranty.

FYI - Ad Blue (2.5 Gal) often on sale at Fleet Farm / Menards for $7.99 & $8.49
[/FONT]
 
#24 ·
Help me

Hello guys!
I need to buy a piece for my 2010 Touareg TDI vehicle VIN WVGAK7A96AD001261 ​​.
I live in Brazil and my vehicle is imported and there is no similar here!
Would someone help me in buying because no site sends to my address.
Needed to send for Address there in the US and then someone sent me !
Can anyone help me ???
 
#26 ·
Thank you DirtRider for documenting this; it's the next item on my ToDo list.

I noticed this is a very common failure on all vehicles that use Adblue and I can't stop wondering: did anyone try to take this troubleshooting further, to determine what exactly fails?

I never had the part in my hands, but it looks like the heating element that sits on the bottom has a built-in thermistor. From what I read on other forums, it's a submersible/automotive NTC thermistor 10 KOhm. If indeed this is the culprit (and not the heating element) isn't there a way to replace just that $2 part, instead of paying $400 for the VW replacing kit? Or, if the thermistor is molded into the heating element, did anyone find this whole part available separately?

Looks like somebody thought about this and they found a more permanent solution http://xemodex.com/us/product/def-s...r-urea-adblue-tank-diesel-aftertreatment-system-reservoir-repair-return-for-vw/
 
#27 ·
Thank you DirtRider for documenting this; it's the next item on my ToDo list.

I noticed this is a very common failure on all vehicles that use Adblue and I can't stop wondering: did anyone try to take this troubleshooting further, to determine what exactly fails?

I never had the part in my hands, but it looks like the heating element that sits on the bottom has a built-in thermistor. From what I read on other forums, it's a submersible/automotive NTC thermistor 10 KOhm. If indeed this is the culprit (and not the heating element) isn't there a way to replace just that $2 part, instead of paying $400 for the VW replacing kit? Or, if the thermistor is molded into the heating element, did anyone find this whole part available separately?

Looks like somebody thought about this and they found a more permanent solution Def / Scr / Urea / Adblue Tank / Diesel Aftertreatment System-Reservoir Repair & Return For Vw | xemodex US

Fantastic find. When (and that's a big WHEN) my heating element ****s the bed, I'll be seeking this repair.
 
#28 ·
OK, my 2013 TDI (46K miles) just got the infamous AdBlue Heater failure - P202A. I looked into the forum, read the DIY information above, and was ready to order the part. I called my local VW and asked the cost of the part [7P6-198-970-B] which lists for ~ $375. but can be had for $265 online. My dealer asked if I had spoken to anyone in Service to see if this would be covered under a warranty. I told him I was beyond my 3yr 36K and I had read on the Forum that VW of America did not honor a prior request to repair this under an extended warranty. He said he was going to look into it and call back.

VW Service called me back as stated. He read something stating this unit was covered under an 8yr / 80K miles emission warranty and they would cover the repair (parts & labor) under warranty. He said the part was backordered and he would call with an ETA for the part.

I love this car and I must say that VW has been awesome. [Replaced a failed starter outside of warranty as well.]
 
#31 ·
Update: I have been waiting 3 weeks for my local VW to get the parts needed for this repair. They claim to have requested the part from all dealers in the US if available. Last week they stated VW said they would have the part in a week. Still nothing. I asked the dealer today what if I was able to secure the part. Seems like it's available when I do a search. No response. Any clues? :nerd:
 
#30 ·
Update: Not even a month after ordering and replacing the repair kit myself, I got a letter from VW Canada to inform me that there is a recall for the adblue heater that covers parts and labor. I was lucky to have the kit ordered from an authorized VW parts distributor, therefore they refund me the part value. As for my labor...