Touareg: 2012 Hybrid
Join Date: Sep 2012
Second Vehicle: 2012 V6 FSI
Thanked 6 Times in 4 Posts
About 3 weeks ago I finally decided to install my brand new winter tires which I picked up from the Tire Rack in November of 2013. I bought four Good Year Ultra Grip snows (RFT) but since the winter wasn't that cold/snowy in Cali I kept using Latitudes. This year I finally took those Good Years to the tire shop (which uses Hunter road force machine) with specific instructions on how to torque the wheels. Later in the day I got a call from the shop manager stating that one tires is out of round and can’t be properly balanced. I decided to try them anyway, at least for a few days to see if I can live with them. Unfortunately after another balancing session shakes were still there, at that point I decided to replace them.
Long story short since these tires were over a year old and out of production and could no longer be exchanged for the same model, the Tire Rack stepped in and refunded me a full purchase price (less shipping) for all 4 tires (props to Tire Rack!). I then bought a new set of Pirelli Scorpion Ice and Snow (non RFT) and took them back to the same shop. After the first balancing session shakes were still present which was a major bummer. Luckily our man JEC_PA came to the rescue with the TSB 481501. Back to the tire shop I wend, this time armed with a printed copy of the TSB, (by this time most of the guys and the owner memorized my desired PSIs and torque values, lol) . I gave them the print out and instructed them to follow it to the tee or “I’ll be back” (terminator voice). The shop manager even called his buddy at VW to confirm everything. They followed the exact directions and voila! My Touareg is shake free once again, glass smooth at any speed! I think the key is to follow this TSB to the tee without cutting ANY corners, yes our cars are that picky.
Here is what worked for me:
1- Road force balance
2- Brake disc bolt at 6 o’clock (see TSB)
3- Hand torque to 133lb (see TSB)
4- 38 front/41 rear PSI
Good Luck to everybody dealing with the issue and hopefully this TSB is the answer we’ve been looking for.
Thank you JEC_PA for stepping forward with the TSB!