I do have the Technical Bulletin and all was going good until the incompatibility message. I'm from the old school, and son is away from home, so have no clue on how is burn a cd, etc., which is why I figured it was easier to buy the program.
I'll contact the vw library folks first to see if they can help and if not, I would like to try the .iso burner method, whatever that means.......
Thank you so much,
2004 Black 4.2L V8